Ball Arena Event Staff

Ball Arena Event Staff - Denver, Colorado

Compensation: $19.00/hour

The Event Staff is the front‑line personnel responsible for greeting, engaging, and interacting with all customers entering and exiting the facility. The position requires cash handling, correct change, monitoring transactions for traffic entering/exiting the facility, and ensuring that people enter and exit the arenas safely.

• Competitive Pay/Wages: $19.00/hour; non‑tipped
• Schedule:
  
  Part‑time & shifts are based on events scheduled. WEEKENDS ARE MANDATORY.

• Meet and greet each customer with courtesy and excellent customer service.
• Collect the parking fees and provide the correct change.
• Understand and know how to handle different types of parkers, i.e., tenants, visitors, employees, administration, etc.
• Understand the surroundings and building area to answer questions.
• Complete the daily report.
• Assist in staffing the exit or entry booth during peak collection hours to facilitate exit/entry should problems occur.
• Communicate with management, supervisors, and traffic directors.
• Answer customer service questions concerning parking and answer general customers. Inquiries are made courteously, professionally, and effectively; questions are referred to the supervisor when applicable.
• Determine traffic flow in times of equipment failure or during periods of construction.
• Demonstrate a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Field additional duties if they are assigned.

• Ability to read, write, and speak English.
• Ability to work flexible hours, including weekends or holidays.
• Ability to bend at the knees or squat frequently throughout a shift.
• Willingness to work in inclement weather (rain, sleet, snow, heat, high wind, etc.).

• Ability to physically push/pull/lift to 50 lbs.

Team Atmosphere

• Pay Activ – On‑demand access to earned wages; get up to 50% of your earned wages immediately!
• Paid training:
  No experience? We have you covered!
• Free company uniform.

• Health Coaching & Resources – One‑on‑one health coaching is available to all employees whether you enroll in LAZ Benefits.
• Employee Assistance Program (EAP) – You and eligible household members have 24/7 access to confidential counseling.

• 401(k)
• Paid time off
• Short Term & Long‑Term Disability
• * After six months of employment, working at least 25 hours, on average, per week – part‑time employees are eligible for full‑time benefits.

Non‑Exempt; non‑tipped

LAZ Parking is an equal‑opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated, and other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E‑Verify.