Order Entry Specialist

Headquartered in Denver, Colorado, Premier Euro Case is a privately held, full-service panel processor that has been specializing in laminating, manufacturing, and innovating since 1987.

We are a little different in our approach to each project because of our ability to respond quickly to customer demands on speed. Whether it's full project prototyping in only days or custom melamine panels that are cut the day that they were produced, our in-house capabilities reduce the overall lead times.

Experience the Premier difference.

We are seeking a detail-oriented Order Entry Customer Service Specialist to join our team. The ideal candidate will be responsible for accurately entering and processing customer orders while ensuring exceptional customer service and maintaining high standards of accuracy and efficiency.

This role is full-time, on-site, with working hours from 6:00 AM to 2:45 PM. Occasional overtime is possible.

• None

• Accurately enter and process customer orders into the system.
• Verify order details, including product availability, pricing, and shipping information.
• Communicate with customers regarding order status, changes, and issues.
• Coordinate with inventory and logistics teams to ensure timely fulfillment.
• Maintain accurate records of orders and customer interactions.
• Manage data entry and updates to customer databases.
• Resolve order discrepancies and address customer inquiries.
• Collaborate with team members to improve processes and enhance customer satisfaction.

• Proficient in Microsoft Office and order management software. Excel is a MUST.
• Customer service experience required, 1-3 years of related experience.
• Understanding of building and/or construction materials.
• Strong problem-solving skills and ability to multitask.
• Knowledge of general cabinet manufacturing and order process ideal.
• Some experience with cabinetry preferred, but not required.
• High school diploma or equivalent required.
• Bilingual candidates ideal.

· $24.00 – $32.00 hourly, based on experience

· Participation in the Premier Eurocase benefits program (subject to change on an annual basis)

oHealth, Dental, Vision, Optional Life, ADD, Short Term Disability, 401K (100% match up to 3%, 50% match on next 2%), PTO

Premier Euro Case is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.