Billing Services Coordinator

* We work together as a team to provide stellar administrative and accounting services to these agencies and their customers.
* ** Customer Service Expertise:
**** Client Support:*
* * Assists with rate increases, preparation of consumption reports, water budgets, and mailing of newsletters.
* Prepares drafts of correspondence to support communications with residents and others.
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* Minimum Requirements:

*** Minimum one year of customer service experience.
* Strong data entry skills required.
* Familiarity with Account Receivable principles a plus.
* Call center experience a plus.
* High school diploma or equivalent required.  Associates degree in customer service or business-related field a plus.

Our approach to compensation emphasizes collaboration and career growth. We pay competitive wages and view compensation as an investment in our people. Factors such as geography, experience, education, skills, and knowledge may impact position of pay within the range.

The compensation range for this position in Colorado is: $21.30 – $33.90#LI-MK1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities     Click  to learn about your hiring rights.
** Wellness at CLA
** To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.

To view a complete list of benefits click .CLA is looking for a team member in our Denver office to become a Billing Services Coordinator. This role specializes in Customer Service that will support the accounts receivable process for multiple clients across a variety of different government agencies.  They will handle numerous customer service calls related to billings, property ownership changes, and more.

The Billing Services Coordinator role is a launchpad in a fast-paced, dynamic team with exciting growth potential for our clients and our people.
* Handles a high volume of inbound and outbound calls. Comfortable working in a fast-paced environment.
* Serves as the first level of escalation for customer service inquiries on all billing service clients.
* Coordinates property ownership change requests, preparation of final billings, and new customer setups.
* Research ownership issues with the county assessor, maintains records and processes notes on customer accounts.
* Assists with preparation and mailing of customer bills, delinquent notices, collects and posts payments on account, assists with payment arrangements, and prepares shut-off notices.
** Start your inspired career
** When you join CLA, you’ll have the opportunity to design your own . Career growth is about having new experiences and lots of exposure to different roles that stretch your comfort zone, expand your skills, and shape you as a leader. It’s not so much about climbing a ladder or acquiring new titles — it’s the discovery of your strengths and the outer reaches of your true potential.

At CLA, you have the freedom to explore many opportunities, including your choice of industry specialization, service capability, career path, and mobility.
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