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Customer Success Manager — Denver; In-Office, SaaS

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: Playground
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Manager — Denver (In-Office, SaaS)
A child care management platform is seeking a Customer Success Manager based in Denver. This role focuses on cultivating strong relationships with around 400 child care providers to enhance their experience. Responsibilities include reducing churn, monitoring customer satisfaction, and collaborating with product teams. The ideal candidate has at least 2 years of experience in customer success with SaaS companies. A competitive salary plus benefits are offered in a supportive and growth-oriented environment.
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