Residential Electrical Service & Growth Manager

Elemental Commercial Services


Location: Denver Metro Area, Colorado
Employment Type: Full-Time Leadership Position
Compensation: $65,000-$80,000 Base Salary + Performance Bonuses + Growth Incentives

Help Build Colorado's Next Premier Residential Electrical Service Division


Elemental Commercial Services is seeking an ambitious, customer-focused Residential Service & Growth Manager to help expand and scale our growing residential electrical services business.

This is not a traditional service manager role.

We are looking for a builder-someone who enjoys creating relationships, generating revenue, solving customer problems, and helping grow a service business. The successful candidate will leverage Elemental's existing customer base, marketing investments, technology platforms, and operational infrastructure while bringing their own network and customer relationships to accelerate growth.

This role offers a unique opportunity to join an established company while helping build a scalable residential service division with significant long-term growth potential.

About Elemental Commercial Services


Elemental Commercial Services is an established Colorado electrical contractor serving commercial and residential customers throughout the Denver Metro Area.

We have invested in the infrastructure necessary to support growth, including:

• Service Titan
• Podium Communications Platform
• Hub Spot CRM
• Scheduling Pro
• Established Customer Base
• Digital Marketing Programs
• Operational Support Systems

Our objective is to build a best-in-class residential service organization focused on exceptional customer experience, recurring revenue, operational excellence, and long-term customer relationships.

Position Summary


The Residential Service & Growth Manager will be responsible for growing residential service revenue, developing customer relationships, supporting service operations, driving recurring revenue initiatives, and helping establish the systems and processes necessary to scale the division.

This position is ideal for a licensed Residential Wireman who enjoys working directly with customers, building referral networks, developing business opportunities, and helping grow a company.

Schedule Requirements


Residential service demand is highest during evenings and weekends.

The successful candidate must be available to work:

Required Days

• Friday
• Saturday
• Sunday

A flexible workweek will be structured around these required operating days.

Examples may include:

• Friday through Tuesday
• Thursday through Monday

Schedule will be designed to maximize customer responsiveness while maintaining work-life flexibility.

Primary Responsibilities


Business Development & Revenue Growth

• Grow residential service revenue
• Develop and expand referral relationships
• Generate repeat business opportunities
• Build relationships with homeowners, property managers, realtors, and community contacts
• Leverage personal customer relationships to drive new business
• Support local networking and business development efforts

Customer Experience

• Serve as a primary point of contact for residential customers
• Conduct customer consultations
• Evaluate customer needs and service opportunities
• Build long-term customer relationships
• Resolve customer concerns professionally

Service Operations

• Coordinate residential service activities
• Support scheduling and dispatch operations
• Improve booking conversion rates
• Increase average service ticket values
• Monitor service performance metrics
• Improve operational efficiency

Membership & Recurring Revenue Programs

• Promote customer membership enrollment
• Increase customer retention
• Support recurring revenue initiatives
• Strengthen customer lifetime value

Team Development

• Assist with recruiting and onboarding future service personnel
• Support training initiatives
• Promote accountability and customer service excellence

Technology Utilization

• Service Titan
• Podium
• Hub Spot
• Scheduling Pro
• Customer communication platforms

Qualifications


Required

• Colorado Residential Wireman License
• Minimum 3 years residential electrical service experience
• Strong customer service and communication skills
• Proven ability to build customer relationships
• Strong organizational and problem-solving abilities
• Valid Colorado Driver's License

Preferred

• Existing residential customer relationships
• Established referral network
• Service Titan experience
• Residential sales experience
• Property management relationships
• Realtor relationships
• Small business networking experience

What We're Looking For


The ideal candidate:

• Thinks like an entrepreneur
• Understands customer service
• Enjoys building relationships
• Takes ownership of results
• Understands residential service work
• Wants to help build something larger than themselves
• Brings existing customer and referral relationships that can contribute to immediate growth

We are not looking for someone who simply wants to manage a schedule.

We are looking for someone who wants to help build a division.

Compensation Package


Base Salary


$65,000-$80,000

Based on experience, licensing, leadership ability, and demonstrated growth potential.

Performance…