Residential Electrical Service & Growth Manager

Elemental Commercial Services

Location: Denver Metro Area, Colorado
Employment Type: Full-Time Leadership Position
Compensation: $65,000–$80,000 Base Salary + Performance Bonuses + Growth Incentives

Elemental Commercial Services is seeking an ambitious, customer-focused Residential Service & Growth Manager to help expand and scale our growing residential electrical services business.

This is not a traditional service manager role.

We are looking for a builder—someone who enjoys creating relationships, generating revenue, solving customer problems, and helping grow a service business. The successful candidate will leverage Elemental’s existing customer base, marketing investments, technology platforms, and operational infrastructure while bringing their own network and customer relationships to accelerate growth.

This role offers a unique opportunity to join an established company while helping build a scalable residential service division with significant long‑term growth potential.

Elemental Commercial Services is an established Colorado electrical contractor serving commercial and residential customers throughout the Denver Metro Area.

We have invested in the infrastructure necessary to support growth, including:

• Service Titan
• Podium Communications Platform
• Hub Spot CRM
• Scheduling Pro
• Established Customer Base
• Digital Marketing Programs
• Operational Support Systems

Our objective is to build a best‑in‑class residential service organization focused on exceptional customer experience, recurring revenue, operational excellence, and long‑term customer relationships.

The Residential Service & Growth Manager will be responsible for growing residential service revenue, developing customer relationships, supporting service operations, driving recurring revenue initiatives, and helping establish the systems and processes necessary to scale the division.

This position is ideal for a licensed Residential Wireman who enjoys working directly with customers, building referral networks, developing business opportunities, and helping grow a company.

Residential service demand is highest during evenings and weekends.

The successful candidate must be available to work:

• Friday
• Saturday
• Sunday

A flexible workweek will be structured around these required operating days.

Examples may include:

• Friday through Tuesday
• Thursday through Monday

Schedule will be designed to maximize customer responsiveness while maintaining work‑life flexibility.

• Grow residential service revenue
• Develop and expand referral relationships
• Generate repeat business opportunities
• Build relationships with homeowners, property managers, realtors, and community contacts
• Leverage personal customer relationships to drive new business
• Support local networking and business development efforts

• Serve as a primary point of contact for residential customers
• Conduct customer consultations
• Evaluate customer needs and service opportunities
• Build long‑term customer relationships
• Resolve customer concerns professionally

• Coordinate residential service activities
• Support scheduling and dispatch operations
• Improve booking conversion rates
• Increase average service ticket values
• Monitor service performance metrics
• Improve operational efficiency

• Promote customer membership enrollment
• Increase customer retention
• Support recurring revenue initiatives
• Strengthen customer lifetime value

• Assist with recruiting and onboarding future service personnel
• Support training initiatives
• Promote accountability and customer service excellence

• Service Titan
• Podium
• Hub Spot
• Scheduling Pro
• Customer communication platforms

• Colorado Residential Wireman License
• Minimum 3 years residential electrical service experience
• Strong customer service and communication skills
• Proven ability to build customer relationships
• Strong organizational and problem‑solving abilities
• Valid Colorado Driver’s…