Bilingual Quality Assurance & Customer Experience Lead
Job in
Denver, Denver County, Colorado, 80285, USA
Listed on 2026-07-01
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is looking for a dedicated quality assurance professional in Denver, Colorado. The role involves monitoring customer interactions, analyzing feedback, and leading quality improvement initiatives while collaborating with multiple teams.
The ideal candidate will have at least 8 years of experience, preferably in a call center environment, along with strong analytical and problem-solving skills. The position offers an opportunity to make impactful contributions to customer service quality.
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