Customer Service Representative - State Farm Agent Team Member

Benefits

• Retirement Plan after 2 years of employment
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

As a Customer Service Representative
- State Farm Agent Team Member with Val Laskowski-Martinez
- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Make outbound calls to customers who have requested insurance quotes, building relationships, identifying needs, and recommending appropriate coverage options.

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Mon thru Friday but if production is met one day off per week of either Tues or Thursday 32
  -40 per week