Part-Time Veterinary Receptionist; Care Coordinator

Part‑Time Veterinary Receptionist (Care Coordinator) – Downtown Animal Care Center

Pet Vet Care Centers is seeking a Part‑Time Veterinary Receptionist (Care Coordinator) to join our team!

Our mission is to improve the lives of animals and people by providing exceptional, compassionate care at every stage. We deliver the Ultimate Care Experience—every pet, every client, every time
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Join our team as a Care Coordinator who supports a high‑performing organization committed to superior care and exceptional service. The role performs a range of administrative and customer service tasks to support the hospital. It aligns closely with Veterinary Receptionist, Client Care Specialist, or Customer Service Representative.

• Cross‑training in veterinary assistant skills, including safe animal restraint, triage, and assisting doctors.
• Exposure to procedures on cats and dogs in a fast‑paced environment.

• Provides excellent customer service in‑person, via phone, and during high‑stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions.

• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience.
• Applicants must be at least 18 years of age.

• Reception experience or front desk role.

Part‑time, weekdays and some weekends.

$19.29 – $23.57 USD.

Pet Vet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status, or any other basis prohibited by law. EOE, M/F/D/V.