Resident Relations Specialist
Job in
Denver, Denver County, Colorado, 80202, USA
Listed on 2026-08-10
Listing for:
AIR Communities
Full Time
position Listed on 2026-08-10
Job specializations:
-
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep -
Administrative/Clerical
Office Administrator/ Coordinator
Job Description & How to Apply Below
Resident Relations Specialist
We're hiring a Renewal Support Specialist to join our centralized operations team in the Denver Tech Center. In this fully onsite role (5 days/week) in the Denver Tech Center, you'll support the resident lifecycle by managing renewals, notices, and key administrative processes that keep communities running smoothly.
What You Will Do- Manage the lease renewal process (generate offers, prepare lease documents, finalize paperwork)
- Process Notices to Vacate and ensure accurate documentation
- Support onsite teams by handling resident inquiries and shared inbox requests
- Assist with post move-out processes and ensure compliance with internal procedures
- Maintain accurate records and resolve data discrepancies in internal systems
- Collaborate with community teams to deliver a seamless resident experience
- 1–3 years of customer service, administrative, or operations experience
- Strong attention to detail and organizational skills
- Ability to manage multiple tasks in a fast-paced environment
- Comfortable learning new systems and handling data entry
- Professional communicator (written and verbal)
- Property management experience is a plus
- Expected pay rate of $22-$23 per hour. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
- Paid time off including vacation, sick time, and 14 holidays.
- Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
- 25% Rent Discount at any AIR community (a rental application is required, and certain exclusions apply).
- 401(k) plan with up to 6% employer contribution.
- Paid parental leave of up to 16 weeks.
- Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
- 15 hours of paid time annually for community service.
- Commuter benefits and pet insurance.
- Consumer discounts on various products and services.
- Opportunities for ongoing professional development, leadership training, and career growth.
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