Concierge - St Paul Collection - Denver, CO

# Concierge
- St Paul Collection
- Denver, CO1013-St Paul Collection - BMC - 81 - Denver, CO 80206## Overview Salary Range $20.00 - $22.00 Hourly## Description At
** St Paul Collection**, we're more than just a place to live—we're a community where residents feel welcomed, valued, and connected. We are seeking a professional, service-oriented, and customer-focused
** Concierge
* * to join our team and play a key role in creating an exceptional experience for residents, guests, and visitors.
** What You'll Be Doing
** As our
** Concierge**, you'll serve as a welcoming presence within the community, providing exceptional customer service while helping ensure a positive, safe, and enjoyable experience for residents and guests.

Key responsibilities include:

• Greeting residents, guests, vendors, and visitors in a professional and welcoming manner  
• Responding promptly to resident and guest inquiries, requests, and concerns with a high level of customer service  
• Coordinating concierge services and assisting with requests, reservations, and community information  
• Providing recommendations regarding local attractions, restaurants, entertainment, and community resources  
• Assisting in resolving resident and guest concerns while ensuring a positive experience  
• Monitoring access points and supporting community safety and security procedures  
• Collaborating with onsite teams, vendors, and security personnel to ensure seamless service delivery  
• Maintaining accurate records of resident interactions, service requests, packages, deliveries, and other community activities  
• Communicating important information to residents, guests, and team members as needed  
• Participating in training programs and staying informed about community services, policies, and events  
• Promoting a positive, welcoming, and inclusive community environment  
• Performing other duties as assigned
** Who You Are
** We're looking for someone who enjoys helping people, creating memorable experiences, and delivering exceptional service. The ideal candidate will have:
• Two or more years of concierge, hospitality, customer service, front desk, hotel, residential, or related experience preferred  
• Outstanding customer service and interpersonal communication skills  
• Professional appearance and demeanor with the ability to interact effectively with diverse audiences  
• Strong verbal, written, and organizational skills  
• Knowledge of local attractions, dining, entertainment, and community resources preferred  
• Excellent attention to detail and ability to manage multiple priorities in a fast-paced environment  
• Self-motivated with the ability to work independently and collaboratively as part of a team  
• Strong problem-solving skills and the ability to handle sensitive situations professionally  
• High school diploma or GED required; hospitality-related education or certifications are a plus  
• Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel  
• Experience with property management systems, CRM platforms, or related software preferred  
• Valid driver's license, current automobile insurance, and reliable transportation required  
• Ability to successfully complete background screening, drug screening, and employment verification requirements
** Why You'll Love Working With Us
** We believe in taking care of our team just as much as our residents. Here's a snapshot of the perks and benefits that keep our team inspired:•    
** Comprehensive Medical Plans
** with flexible coverage options for you and your family  •    
** Dental & Vision Insurance
** options to support your overall well-being  •    
** Health Savings Account (HSA)
** with employer contributions  •    
** 401(k) with Company Match
** to support your financial wellness  •    
** Life & Disability Insurance
** options to help protect you and your loved ones  •    
** Vacation Time
** that starts accruing on Day 1!  •    
** Paid Holidays + Floating Holidays
** to support work-life balance  •    
** Wellness Programs
** to support your mind and body  •    
** Professional Development & Education Opportunities
** to support your professional growth  
• And yes —
** even more supplemental benefits
** to keep you covered!
** We're Committed to You
** Bryten is proud to be an
** Equal Opportunity Employer**. We celebrate diversity and are committed to creating an inclusive environment for all team members.

If you need reasonable accommodations during the application or interview process, please contact
** Tal
* * Disclaimer:
Property assignments, work location, schedule, and hours are not permanent and may be modified or reassigned at any time based on business needs, operational requirements, or owner/client requests. This role requires on-site work as scheduled.
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