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Account Coordinator — 401(k) Support (Denver
Job in
Denver, Denver County, Colorado, 80285, USA
Listed on 2026-08-22
Listing for:
Gusto
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Gusto is seeking a Customer Care professional for its 401(k) division, serving as the first line of contact for plan sponsors and employers via phone and email. You will collaborate with Product, Engineering, and Sales to identify trends, improve the customer experience, and contribute to product improvements from the front lines.
Ideal candidates bring 2+ years in customer service (B2B SaaS preferred), a team-first mindset, and a proactive approach to problem-solving.
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