Bilingual Traveler Support Specialist — Pre-Departure Expert
Job in
Denver, Denver County, Colorado, 80285, USA
Listed on 2026-08-22
Listing for:
EF Go Ahead Tours
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service, HelpDesk/Support
Job Description & How to Apply Below
EF Go Ahead Tours in Denver, CO is seeking a Bilingual Traveler Support Specialist (Spanish/English) to own the pre-departure experience for our travelers, from booking through departure. This customer-facing role builds trust, resolves complex situations with empathy, and personalizes each traveler’s journey.
You will contact travelers before departure, answer questions, coordinate with internal teams, and apply good judgment on policy exceptions.
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