Athletics Ticket Office Assistant

University of Denver - DU - DU Athletics

and the job listing Expires on September 21, 2026

• Responsible for selling tickets through the Paciolan ticketing system and providing excellent customer service.
• Responds to walk-up customer requests for athletic tickets during both normal business hours and during events
• Handles cash, checks, credit cards and balances cash drawer as directed
• Addresses and resolves complaints from customers and if necessary, refers complaints to the appropriate supervisor
• Work during the weeknights and/or weekends as well as during regular office hours

• Cash and credit card handling experience
• Navigate the Paciolan ticket system
• Must be able to multi-task
• Applicant must have can do attitude and friendly demeanor
• Looking for candidates who are prompt, honest, and reliable

• Current DU undergraduate or graduate student enrolled for the academic year, located in the Denver area.
• Work study required.

• Standard office environment
• Occasionally will be asked to assist in an outdoor setting
• Fast paced event setting

• Ability to sit in front of a computer for an extended period of time.
• Occasionally will be required to stand for customer service roles on the concourse of the Ritchie Center, as well as our outdoor events (Fall and Spring)

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For more information, please see the University of Denver’s Non-Discrimination Statement .

All offers of employment are based upon satisfactory completion of a criminal history background check. These are required for all part-time, full-time and student employee hires.