Ambassador, Customer Service​/HelpDesk, Customer Service Rep

LAZ Parking

Great Starting Pay | Immediate Openings for Overnight | Paid Training | ECO Pass

At LAZ Parking, our Ambassadors are more than parking professionals—they are the first friendly face customers see when they arrive and often the last impression they take with them. Every interaction matters.

• Great starting pay!
• Eligible for free RTD ECO Pass
• Immediate hiring opportunities
• No Experience Required – Paid Training Provided
• Pay Activ – Access earned wages before payday
• Free company uniforms
• Growth opportunities with a national industry leader
• Active work environment – no desk required
• Supportive team culture focused on success
• Full-time benefits available, including medical, dental, vision, PTO, and 401(k)

As an Ambassador, you play a vital role in creating a positive parking experience for every customer. You are responsible for delivering exceptional service, maintaining a clean and safe parking facility, and ensuring smooth day-to-day operations.

Your professionalism, attention to detail, and commitment to customer satisfaction help create an outstanding experience for our guests and clients.

• Welcome customers with a friendly, professional, and helpful attitude.
• Build positive relationships through responsive service and effective problem resolution.
• Assist customers in parking facilities, lobbies, lanes, and office areas.
• Provide directions, answer questions, and assist with parking-related concerns.
• Deliver exceptional customer experiences through a positive, "can-do" approach.

• Process monthly parking payments, debit transactions, and credit card payments.
• Complete required reports and documentation accurately and efficiently.
• Maintain parking equipment and report operational issues promptly.
• Support daily parking operations while following company policies and procedures.
• Communicate effectively with supervisors and team members regarding operational needs.

• Maintain a clean, professional, and welcoming environment.
• Perform routine facility upkeep, including sweeping, trash removal, surface cleaning, and minor maintenance tasks.
• Monitor the property for safety concerns and address potential hazards promptly.
• Help direct traffic to ensure safe and efficient vehicle flow.
• Assist in maintaining a secure environment for customers and employees.

• Arrive prepared, in uniform, and ready to work for all scheduled shifts.
• Work independently with minimal supervision while remaining a collaborative team member.
• Follow supervisor instructions and company standards.
• Support location needs and perform additional duties as assigned.

You enjoy helping people and take pride in providing outstanding service.

You work independently, stay organized, and take ownership of your responsibilities.

You communicate effectively and professionally with customers, coworkers, and management.

You recognize the importance of maintaining a clean, secure, and safe environment for everyone.

You remain flexible, handle challenges professionally, and are willing to support multiple locations when needed.

• Customer service experience required.
• Ability to communicate effectively in English.
• The City of Denver requires that all candidates pass an English proficiency exam.
• Strong interpersonal and customer service skills.
• Ability to work independently and manage multiple tasks.
• Ability to remain professional during challenging situations.
• Reliable transportation to and from work.
• Ability to understand and…