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Airport CX Manager & Frontline Coach
Job in
Denver, Denver County, Colorado, 80285, USA
Listed on 2026-09-07
Listing for:
American Airlines
Full Time
position Listed on 2026-09-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
American Airlines in Denver is seeking a Customer Service Manager for Airport Customer Experience (DEN). You will lead a front-line team to ensure a safe, reliable operation and elevated customer experience while maintaining compliance with regulations.
The role emphasizes coaching, mentorship, and building strong relationships with internal and external customers. The position requires flexibility for rotating shifts, including weekends and holidays, and a HS diploma or GED is required.
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