Community Solar Coordinator

Community Solar Coordinator

Careers July 29, 2026

Location: Denver, Colorado preferred

Are you ready to shape the future of sustainable energy? Pure Sky Energy is uniting communities for a sustainable future, we lead the charge in providing renewable energy solutions that invigorate progress, enhance lives, and leave a legacy of environmental stewardship.

Pure Sky Energy ("Pure Sky") is a leading renewable energy company committed to driving the transition to clean and sustainable energy solutions. We specialize in developing, constructing, and operating renewable energy projects across the United States. With a focus on innovation and a dedication to environmental stewardship, we are at the forefront of the renewable energy revolution.

• Respect | The planet, our communities and each other.
• Integrity | Accountability in doing the right thing.
• Sustainability | Ethically carving new paths towards a better future.
• Energized | The industry and our team have an exciting runway for growth, and we are just getting started.

The Community Solar Coordinator serves as the primary point of contact for subscribers and prospective customers, delivering exceptional customer service through account support, program education, and issue resolution. This role manages customer communications, billing inquiries, and account-related activities while ensuring compliance with program requirements and data privacy standards. Working collaboratively with internal teams, utility partners, and stakeholders, the Coordinator supports customer retention, fosters positive customer relationships, and helps ensure a seamless customer experience across Pure Sky’s nationwide community solar portfolio.

• Serve as a primary point of contact for community solar inquiries, delivering excellent service to internal stakeholders, current subscribers, and prospective customers. Support customer onboarding, engagement, and retention efforts.
• Coordinate customer enrollment, contract administration, and subscriber account management processes.
• Support customer outreach, education, and communications, ensuring consistent messaging and timely resolution of customer issues and program updates.
• Maintain compliance with all applicable federal, state, local, utility, and company requirements related to customer data, privacy, and communications.
• Coordinate customer communication campaigns, marketing initiatives, and program updates in partnership with internal teams.
• Identify and implement opportunities to improve customer experience, operational efficiency, and internal processes.
• Provide administrative and operational support to help achieve Community Solar program goals and service objectives.
• Respond promptly and professionally to all customer inquiries, including billing and account payments.
• Support the preparation and distribution of monthly customer bills and communications.
• Assist customers with account reconciliation, payment issues, and billing discrepancies, ensuring timely resolution.
• Collaborate with internal teams and external partners to resolve billing and collections issues while maintaining accurate account records and supporting accounts receivable reporting.
• Ensure billing and collections activities are completed accurately, on time, and in accordance with company policies and procedures.
• Minimize risk by maintaining data accuracy, safeguarding customer information, and adhering to established controls and processes.
• Support customer retention through proactive communication, issue resolution, and a positive billing experience.

• Bachelor’s degree or 2+ years of applicable work experience.
• Two (2) or more year’s of progressive experience in customer service, sales, and/or administrative roles.
• Tech-savvy, experience utilizing CRM systems, Hub Spot preferred, and data processing.
• Superior communication skills both written and verbal.
• Experience with customer service, billing, collections, and contractual compliance.
• Organized, detail-oriented, must be able to manage timelines.
• Self-directed with the ability to work remotely without…