Dispatcher- Denver

Is customer service and multitasking part of your skill set?

Do you enjoy working autonomously yet still being part of a strong team?

Ready to put your patience and adaptability to work?

Did you answer yes to any of these questions? If so, then this role may be for you!

Being a Dispatcher has its Advantages:

You will work with other dedicated professionals who share your passion for helping individuals in need. We offer:

A fun and supportive environmentA role where you can interact and make a difference in a life Opportunities for growth within the organization

Employee Discounts including T-Mobile, Pet Insurance, Gym Memberships & More!

The Dispatcher performs a variety of customer service duties, including data entry, dispatching drivers on their routes, answering phones, receiving, and communicating information and performing other technical and administrative functions, as required. The primary goal of this role is to provide information in a timely and efficient manner.

Starting pay range for the role is $23.11-$29.55/hour (Additional $1 per hour for bilingual)
* Based on years of Dispatcher experience
* Please see below for available opportunities

Saturday & Sunday 4:00am-2:00pmSaturday & Sunday 1:00pm-11:00pmQualifications for the Dispatcher:

High School Diploma or GED Bilingual (English/Spanish) preferred

Positive customer relations skills, including good decision-making and problem-solving skills

Ability to communicate effectively, both orally and in writing

Ability to establish and maintain positive and effective working relationships with employees and the general public

Knowledge of or ability to learn the Denver Metro area and other transportation providers as potential referrals

Knowledge of occupational hazards and safety practices and procedures

Ability to work independently

Ability to sit at a desk for long periods of time Ability to multitask

Competent computer skills

This is a Safety Sensitive role Keywords:
Call Center, customer service representative, scheduler, dispatch specialist, operations coordinator, transportation coordinator

Competitive Benefits:

Paid Training! Paid Time-Off!

Guaranteed wage increases every year!

Medical, Dental, Vision, Flexible Spending Account Employer paid Life Insurance
403b Retirement Plan Employee Assistance Program Access to Pet Insurance discounts

Special employee only discounts

Credit Union Memberships Public Service Loan Forgiveness (PSLF) Program Stability and longevity with a growing, sustainable, and innovative company

Learn more about why we are a great place to work:(Use the "Apply for this Job" box below). Via Mobility:

We are a vibrant, accomplished nonprofit with a culture built on four key values – teamwork, honesty, integrity and a passion for helping others.

Via team members have a common goal: to provide our clients with mobility and transportation options that enhance quality of life, self-sufficiency, and access to the community. Since 1979, Via has helped tens of thousands of seniors and people with disabilities live more independent lives. We also serve our community through volunteer driver training programs, disability awareness education and advocacy, human service collaborations and partnerships, community transit offerings and contracting capabilities.

Via is an Equal Employment Opportunity Employer (EEO)