Manager CRM
Job in
Denver, Denver County, Colorado, 80285, USA
Listed on 2026-09-17
Listing for:
Merlin Group
Full Time
position Listed on 2026-09-17
Job specializations:
-
Customer Service/HelpDesk
CRM Systems & Management, Client Relationship Management, Customer Success Management -
Sales
CRM Systems & Management, Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Key Responsibilities:
- Client Relationship Management:
- Act as the primary point of contact for clients post-lead generation.
- Handle inbound and outbound communications with prospective and existing clients.
- Address customer inquiries, concerns, and feedback in a timely and professional manner.
- Update and maintain the CRM system.
- Coordinate with the sales and marketing teams to ensure smooth lead flow and communication.
- Schedule site visits.
- Provide clients with relevant project information, payment plans, and legal documentation.
- Customer Service & Post-Sales.
- Ensure a smooth handover from sales to post-sales.
- Assist with documentation, registration, and other client queries.
- Gather and analyze client feedback to improve service quality.
- MIS.
- Analyze CRM data to identify trends, bottlenecks, and improvement areas.
- Knowledge in ERP.
Our organisation is growing, and we are hiring a Manager CRM in United States.
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