Customer Service Representative - Parts and Counter Sales

Job Description:

We are currently hiring an experienced Customer Service/Inside Sales Representative for our Denver, CO location. This position services customers with information, product exchanges or repairs in a timely, helpful friendly manner.

Job Responsibilities:

Provide an exceptional level of customer service.

Handle a moderate volume of inbound calls related to heavy duty parts

Work to establish business relationships with customers, able to speak the customer’s language.

Know how to access information on our products and stay up to date on product and industry changes

Aid sales representatives with research of products, pricing, availability, and applications

Handle and process the incoming and outgoing of parts and product

Job Requirements:

Previous experience in a customer support role with strong communication skills

Experience with heavy duty parts or tank truck equipment is a big plus

Must have a technical aptitude with an ability to learn products

Proficient in MS Office and other computer functions

Must be able to meet the physical demands of the position

Bilingual – fluent in Spanish is a plusD&W Diesel, Inc. is employee owned, $130 million business with over 350 employees in 8 locations. D&W has 50 years of history as an aftermarket distributor of heavy-duty truck and off-road equipment parts, remanufacturing and distribution of diesel engine components, and industrial products. We are dedicated to continued growth through investment in our modern facilities and our exceptional team of employees.

Benefits:

Employee Stock Ownership Plan (ESOP)401(k) with a company match

Health, dental & vision insurance

Disability & Life Insurance Paid Time Off & Paid Holidays at time of hire Monday - Friday work schedule. We are open from 7:30 to 5:00

PMPay Range:$22.00 - $26.50 hourD&W is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are unable to apply online due to a disability, please contact the Human Resources Department at  for further assistance.