Sr. IT Instructional Designer

Overview

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters.

• Partner with Program Owners & Business Leaders to select best learning modalities and design technical and professional learning solutions that drive capability development and business outcomes.
• Develop medium to high complexity learning experiences (ex: instructor-led training sessions (ILT & VILT), eLearning, performance support, video etc.) to address required capability gaps.
• Provide consultation to Village learning teams on best practices for creating learning experiences and leveraging common standards & templates.
• Other duties as assigned.

Required:

• 6-8 years of experience
• Must have experience in creating Virtual Instructor-Led Trainings
• Advanced proficiency with eLearning and/or video development software applications (e.g., Captivate, Camtasia, Articulate 360 etc.).
• Experience in Camtasia is HIGHLY preferred.
• A portfolio is required.
• Advanced Proficiency with graphic design, animation and/or audio recording tools (e.g., Photoshop, Illustrator, Audacity, Audition etc.)
• Instructional design including eLearning design and development, needs assessment, working with stakeholders.
• Demonstrated experience using adult learning theory and methodologies to design and develop training.
• Experience should include building job aids, facilitation guides, power points and scripts. Currently, work is focused on call center, telephonic services etc.
• Solid and rigorous project management skills including planning work, managing details, and keeping multiple tasks/projects on track.
• Excellent written and verbal communication skills
• Excellent interpersonal skills
• Advanced skills in Microsoft Word, PowerPoint and Outlook

Desired:

• Master’s Degree
• Certified Professional in Talent Development (CPTD)
• Associate Professional in Talent Development (APTD)
• ATD Master Instructional Designer

Bachelor’s Degree or a combination of education and/or progressively responsible work experience in related area may be substituted in lieu of degree on a year-for-year basis.

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance:
  Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
• Career Development:
  Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities:
  Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance:
  Hybrid work and flexible working hours, employee assistance programme;
• Health:
  Global internal wellbeing programme, access to wellbeing apps;
• Community:
  Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

• Participation in both internal meetings and external meetings via video calls, as necessary.
• Ability to go into corporate or client offices to work onsite, as necessary.
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
• Ability to bend, kneel, crouch, and reach overhead, as necessary.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
• For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
• For positions that require business travel and/or event attendance, a valid driver’s…