Sr Instructional Designer

About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.

Talent Management & Learning

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good – for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.

The Instructional Designer is responsible for the design and development of eLearning and classroom programs delivered through video, webinars, on-the-job training, quick reference guides, podcasts, and blended learning.

• Use instructional design, adult learning theories, and industry-recognized design practices (e.g. ADDIE, SAM) to customize and innovate new and existing programs.
• Complete the planning phase of content development using educational technologies and leading developing tools.
• Create course design plans, lead technical development, create storylines, manage project plans, and develop/execute test plans.
• Integrate eLearning formats into existing programs.
• Provide guidance and instruction to trainers on program design.
• Draft and finalize project plans. Suggest improvements to processes.
• Develop reinforcement activities (such as exercises, practices, and review questions) and supporting materials (such as course descriptions, setup instructions and facilitator guides).
• Collaborate with others to lead all phases of development with general guidance, including working with: curriculum management, SMEs, stakeholders, technology resources, vendors and customers.
• Complete the development of storyboards and release of content in accordance with existing departmental processes and standards, including: writing content, interviewing SMEs and documenting information accurately, applying style guidelines, submitting drafts to peers and SMEs for review and incorporating feedback.
• Perform quality assurance for content and course developed eLearning.
• Analyze current training programs for effectiveness and to identify areas for improvement.
• Keep informed of latest trends in authoring tools, learning management systems and virtual collaboration tools. Make recommendation for new tools and software.
• Lead working teams in moderate to highly complex course development acting as project manager when necessary.
• Maintain a library of eLearning modules, video presentations, and other materials.
• Coach and mentor staff analysts; may manage staff as needed.
• Design and develop instructional materials tailored for external customers, ensuring content meets their specific needs and enhances their learning experience.
• Implement customer education programs that drive engagement and knowledge retention, utilizing feedback to continuously improve curriculum.

• Bachelor’s degree in Instructional Design or equivalent experience
• Five years of instructional design experience
• Thorough understanding of instructional design principles, including ability with ADDIE, Kirkpatrick’s level of evaluation, Blooms taxonomy, and adult learning theory
• Excellent verbal and written communication skills
• Analytical ability to evaluate training needs and programs
• Writing and communication skills for creating content and disseminating program information and updates
• Creative thinking skills to conceptualize and brainstorm innovative learning strategies
• Ability to manage…