Admissions Counselor - HS Outreach team

Job Summary

Join an Office of Admissions team that promotes access to higher education by supporting prospective and incoming Metropolitan State University of Denver Roadrunners. The Admissions Counselor is a member of the recruitment team within the Office of Admissions and contributes to MSU Denver’s mission to provide a high-quality, accessible, enriching education that prepares students for successful careers, post‑graduate education, and lifelong learning in a multicultural, global, and technological society.

50% Recruitment and Outreach

• Represent MSU Denver at off‑campus recruitment opportunities including college fairs, workshops, and community events.
• Manage a local recruitment territory by maintaining a regular visitation schedule to high schools in assigned regions.
• Facilitate virtual recruitment activities when needed, including participation in high school visits, college fairs, campus‑sponsored outreach events, and other virtual offerings.
• Assist with the execution of on‑campus recruitment related activities such as campus visits, group tours, bi‑institutional events, and open houses, presenting to large audiences and providing general support.
• Answer questions specific to the MSU Denver admissions process, read and review admission applications and materials, participate in admissions events, and conduct daily information sessions as required.
• During the summer, support the Office of Admissions with recruitment planning activities and goal setting for the upcoming academic year and engage in professional development.

40% College Access Counseling

• Provide admissions counseling and academic planning advice to prospective students, applicants, and newly admitted students via email, telephone, video conferencing, text, mail, and direct in‑office communication.
• Facilitate application and admission of students by working closely with a variety of MSU Denver student services programs and academic offices.
• Exercise professional judgment to interpret University policies and advise prospective and new students about admission procedures, transfer of credits, University policies, financial aid processes, scholarships, program requirements, registration, tuition classification, and available student support services.

10% Additional Duties

• Represent the Office of Admissions on internal and external committees and organizations related to the recruitment and admission of students.
• Uphold and interpret the standards of ethical practice in university admissions to assist with broad recruitment activities, and assist in the preparation of surveys and questionnaires distributed by the Office of Admissions to determine the effectiveness of our programs and services.
• Other duties as assigned.

Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet ALL required qualifications.

• Bachelor’s Degree
• Valid driver’s license and ability to travel to assigned schools and recruitment activities
• Minimum 1 year of professional or volunteer experience working with high school‑aged students in an academic, college access, admissions, or recruitment setting
• Experience supporting outreach, recruitment, or advising activities for students from underrepresented backgrounds (e.g., first‑generation, low‑income, or students of color) in an educational or community‑based setting

• Experience using a Student Information System or Customer Relationship Management system (e.g., Slate, Banner, Workday, Salesforce)
• Bilingual in English and Spanish (speaking and writing)
• Experience giving and creating presentations for large groups
• Experience providing high‑quality customer service through face‑to‑face interactions with clients, customers, or students

• Full Time
• Monday–Friday, 8:00 AM–5:00 PM (Exempt)
• Evening and weekend work required to meet program needs
• Hybrid Schedule
• Travel:
  Less than ten percent overnight travel

On‑campus presence is required at least two days per week, plus additional in‑person meetings and events as needed.

We anticipate the qualified…