Student Systems Analyst

Department Registrar's Office

Metropolitan State University of Denver is an equal opportunity employer.

This position is part of the Curriculum and Systems Team in the Office of the Registrar. It is one of two positions which are collectively responsible for managing and maintaining the Banner Student module and connected systems. This position uses an enhanced and cultivated sense of logic and critical thinking to interpret academic, state, and federal policies, as well as operational business processes and procedures as they pertain to the functionality of the Banner Student module and connected systems.

This position researches, tests, documents functionality of the systems, and works collaboratively with Academic Affairs, Admissions, Information Technology Services, Financial Aid, Office of the Bursar, Office of Enrollment Management, University Effectiveness, and other constituents. This position serves as a reliable source for comprehensive and authoritative information about the Banner Student module, connected systems, and their functionality. This position acts as a resource and trainer to Academic Departments, Deans, Department Chairs, and other constituents.

Support and engage in Anti‑Racism efforts pursued by the Office of the Registrar and the Enrollment Management Division.

• Maintains validation tables, process configuration, and administrative controls within the Banner Student module.
• Evaluates proposed initiatives for implementation or enhancements with Banner Student module functionality.
• As new releases are implemented or enhancements are made to Banner Student, Degree Works, and other connected systems: independently tests the coding structure by running queries and analyzing report results for all possible outcomes and documenting the testing process. Creates a variety of theories and steps for testing, in collaboration with a variety of areas/departments, to ensure systems are functioning accordingly prior to implementation.
• Investigates detected errors in the system, documenting real and potential problems, and working with Information Technology Services, Ellucian, other vendors, and other constituents as necessary for a resolution.
• Analyzes the integration of other complex systems with Banner Student data and functionality to ensure accuracy and efficiency, and documents system operations.
• Reviews best practices and operations of Banner peer institutions, collaborating with them to keep current on problems, resolutions and enhancements.
• Collaborates with Academic Affairs, Student Affairs, University Effectiveness and other constituents regarding student data related issues.
• Serves on a variety of internal and external committees, and serves as a reliable source for comprehensive and authoritative information about Banner system and connected systems.
• Works collaboratively with other areas of the Office of the Registrar to find new software support solutions, ensures best usage of current systems, and provides training.
• Assists in the development of business process documentation for internal use.
• Assist with the transition to new Workday SIS.

• Maintains ownership, schedule of operations, process documentation, and conducts processing of Banner Student administrative processes such as: setting up the term registration and wait‑list systems, implementing priority registration, inactivating student accounts, updating student types, rolling grades, automated repeat processing, updating academic standing, and applying semester honors designations.

• Maintains cross‑training and familiarity with best practices related to Degree Works Scribe.
• Serves as back up with other team members to conduct scribing of new catalogs, troubleshooting and resolving issues with current degree progress reports.

• Maintains cross‑training and familiarity with best practices related to Banner student curriculum coding, course catalog, course scheduling, and academic rooming processes and procedures.
• Serves as back up with other team members to maintain and update…