Franchisee Onboarding Consultant

Franchisee Onboarding Consultant

Come join our Goddard Systems, LLC (GSL) corporate team! We are a great place to work and offer many employee-friendly perks and benefits. GSL is the manager of the Goddard School franchise system that supports over 675 schools which delivers a high-quality, play-based learning program to families all over the United States. Our successful franchise business model supports franchisees through partnerships with teams of seasoned professionals who draw over 30 years of business, marketing, IT, franchise, finance, and education experience.

Because of this, The Goddard School has grown into an institution that parents and families trust, reaching more than 90,000 students in 38 states – and growing.

The Franchisee Training Consultant serves as the primary operational coach and consultant for franchisees entering The Goddard School system—through new franchise awards, new school development, or transfers of ownership. This role ensures smooth, compliant, and successful onboarding and transition experience while driving early enrollment growth and operational readiness.

From Building Permit or Letter of Intent (LOI) approval through 90 days post‑opening or post‑transfer, the Consultant partners closely with franchisees to guide school readiness milestones, surface and escalate risks, and build the capabilities required to operate a high‑performing, premium early childhood education school.

• Lead a structured onboarding roadmap, ensuring timelines, milestones, and deliverables are executed as planned.
• Guide franchisees through operational and programming readiness standards, ensuring alignment with brand, licensing, and health and safety expectations (in collaboration with the health and safety team).
• Serve as the franchisee's primary point of contact, proactively identifying and escalating risks to the Director, New Franchisee Training Program and internal partners.
• Monitor licensing progress and escalate risk when requirements, timelines, or approvals are at risk.
• Guide franchisees through licensing readiness milestones, including preparation for state licensing visits, health and safety inspections led by GSL, and required documentation.
• Provide ongoing guidance on childcare licensing requirements, background checks, ratio rules, health and safety standards, and state‑specific mandates.
• Help franchisees develop and activate local marketing, community engagement, and enrollment plans aligned to opening and enrollment targets.
• Coach franchisees on lead generation, local marketing tactics, community partnerships, and high‑conversion tour experiences.
• Provide guidance on staffing models to include recruitment marketing and hiring timelines to support enrollment growth and operational readiness.
• Assess staffing plans in relation to licensing, ratios, enrollment pacing, and financial sustainability.
• Surface readiness, enrollment, licensing, changeover, and stabilization risks early and clearly.
• Escalate risks promptly when expectations are not being met, partnering with cross‑functional teams to resolve issues.
• Coach franchisees on curriculum implementation, school readiness, staff onboarding, and brand standards.
• Support franchisees through opening week and/or transfer week, and early operations to reinforce best practices and goal setting
• Provide bi-weekly progress updates to franchisees and internal stakeholders.

Required

• Bachelor's degree in early childhood education, Business, Project Management, or a related field (or equivalent experience).
• 3+ years of experience in early childhood operations, franchise operations, school leadership, or multi‑unit field support.
• Strong knowledge of childcare licensing standards and regulatory compliance.
• Experience with onboarding, project management, or school launches.
• Exceptional communication, coaching, and relationship‑building skills.
• Ability to travel up to 85% for site visits and transitional support.

Preferred

• Experience opening new childcare centers or supporting franchise launches.
• Familiarity with operational readiness planning.
• Enrollment management, sales, or tour conversion experience.
• Proficiency with CRM systems and project management tools.

Key Competencies

• Ability to manage multiple projects
• Operational & Program Readiness
• Compliance & Licensing Expertise
• Enrollment Growth & Market Activation
• Staffing & Capacity Planning
• Risk Identification & Escalation
• Changeover & Stabilization Support
• Communication & Influence
• Training, Coaching & Feedback
• Relationship Building
• Problem Solving & Decision Making

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.