Academic Advisor

Academic Advisor

Location:

Denver, Colorado Type:
Staff, Full-time Salary: $23.96 per hour Applicants must be legally authorized to work in the United States; visa sponsorship is not available for this position.

The Academic Advisor will be responsible for implementing dynamic initiatives as part of the Graduation Team model designed to improve the overall matriculation, retention, and persistence of traditional and nontraditional students at Columbia College. The Academic Advisor provides comprehensive advising services to support student success, retention and degree completion. The role reports within the Center for Advising, Retention, and Student Success (CARSS) is a one-stop shop that provides support to students throughout their college experience, including assistance in admissions, registration, financial aid, and academics.

This role assists students with degree planning, course selection, academic progress monitoring, and navigating college resources. The advisor proactively identifies at-risk students, implements retention initiatives, and delivers appreciative model interventions to address student needs. Additionally, they participate in enrollment efforts to maintain accurate student records, and collaborate with campus departments to enhance the student experience, all while upholding institutional policies.

• Perform job duties in accordance with Columbia College's vision, mission and values, and contributes to the development of the Enrollment Management and Marketing Division.
• Provides primary support in managing the relationship with local entities tied to the location and Columbia College.
• Stay current on academic, financial, and support services and policies to provide students with the most accurate information.
• Help organize and implement retention initiatives/programming to maintain student enrollment and engagement.
• Follow established brand guidelines to support consistency in messaging and presentation.
• Deliver appreciative model interventions for students regarding academic and financial aid concerns that may impact student matriculation and retention.
• Monitor student progress, identify at-risk students, and implement retention initiatives to support degree completion.
• Maintain accurate student records, advising notes, and documentation in compliance with institutional policies.
• Collaborate with Leadership to recommending schedule adjustments to support student success and retention.
• Participate as a member of the First Semester Registration team to provide support for incoming students to assist with matriculation and encourage success.
• Deliver student advising, to include degree declaration, course selection, class load management, satisfactory academic progress,
• Ensure students are aware of available Columbia College student services including military & veteran support, student accessibility resources,, tutoring and writing assistance, career development, and support for accommodations.
• Maintain caseload management responsibilities ensuring that assigned Columbia College students receive strong support in enrollment to achieve goals and graduation. This position has 100% advising caseload.
• Provide mentorship to unassigned students seeking assistance by helping facilitate their student experience while collaborating with assigned coaches and advisors.
• Respond to in-person, phone, and email inquiries in an effective, timely, and customer-focused manner, providing accurate information and appropriate referrals to other offices/staff as needed.
• Assist with events including recruitment, career and education fairs, commencement and student orientation.
• Ensure responsible use of financial resources.
• Collaborate in call campaigns and general outreach across the Enrollment Management & Marketing Division that affect the student experience during the admissions process through graduation.
• Keep current on academic, financial, and support services and policies in order to provide the most accurate information to students.
• Teach students about available resources through Columbia College such as technology, student services, and extracurricular opportunities.
• Understands and adheres to college policies, ensuring compliance with institutional guidelines and professional standards.
• Actively seeks to understand not only our role in the college, but of other departments on campus so we can better serve students.
• Demonstrate professionalism and confidentiality at all times
• Successfully complete all Human Resources, Technology Services, and other annual training as needed.
• Fulfill additional responsibilities as assigned.

• Ability to fluently read, write, and understand the English language.
• Proficiency with the following, but not limited to: active listening; speaking; writing; critical thinking; judgment and decision making; monitoring; reading comprehension; time management; coordination; and management of personnel resources.
• Proficiency…