Bilingual Admissions and Enrollment Navigator

Job Title

The Community College of Denver (CCD) seeks candidates who demonstrate a strong commitment to fostering an inclusive learning and work environment and who can effectively work with students, families, faculty, instructors, and staff from diverse backgrounds.

The Admissions, Recruitment and Outreach (ARO) department serves as the first point of contact for potential students expressing an interest in the Community College of Denver. ARO is the primary resource for new, readmit, and transfer in student enrollment. The department coordinates recruitment and student outreach efforts in community settings and secondary education. The department also educates students about and assists with the onboarding and steps to enrollment and registration processes.

This position promotes the college to the general public and provides general college navigation, admissions and registration counseling and assistance to prospective students. This includes relationship-building and maintenance with key external contacts. The navigator promptly follows up with potential students via phone, written communications, web conferencing, and face to face interactions under the guiding philosophy "recruit to retain" and increase student enrollment.

Primary duties include:

• Recruitment, pre-enrollment, and registration
• Student support and retention
• Community engagement

Other duties as assigned.

Minimum qualifications include:

• Associate degree from an accredited institution
• Two (2) years of professional experience in higher education in admissions, financial aid, enrollment, advising, high school programs or a similar position
• Bilingual. Fluency in English and Spanish

Preferred knowledge/skills/abilities include:

• Knowledge of student information systems and software platforms
• Strong computer skills with MS Outlook, Word, Excel, and relational databases
• Experience working in a community college or Hispanic Serving Institution

Other considerations include:

• Willingness to travel, extensive evening and weekend hours
• Capability of standing for long periods and handling large quantities of recruitment materials

Our campus is located in downtown Denver, adjacent to two light rail stations, and just minutes away from shopping, restaurants, and event venues. When you visit our campus, it will be immediately evident that our faculty, staff, and instructors are passionate about serving our diverse student population. At CCD our passion is to help others, and we offer career pathways that will make a difference in the lives of our students.

CCD is a Learning College where policies, programs and practices support learning as the major priority. The Community College of Denver is an Equal Employment Opportunity Educational Employer.