COSI Achieve Peer Mentor Work-Study

Title

COSI Achieve Peer Mentor Work-Study

Workstudy

Community College of Denver

Student Affairs

CCD Advising

Auraria Campus

Denver

19.29

The COSI Achieve Program supports students by providing advising, success coaching, scholarship support, and connections to campus resources that promote academic achievement, persistence, and graduation. The COSI Achieve Peer Mentor is a Federal Work-Study student employee who supports the COSI Achieve Program by helping first-time and continuing COSI Achieve Scholars successfully transition to and navigate the Community College of Denver. Peer Mentors serve as student leaders who provide peer support, connect scholars to campus resources, encourage participation in program activities, and foster a welcoming, inclusive community.

Working closely with the COSI Achieve Success Coach, Peer Mentors help strengthen student engagement, promote a sense of belonging, and contribute to the overall success of the COSI Achieve Program.

• Welcome and support new and continuing COSI Achieve Scholars by serving as a peer resource throughout the academic year.
• Build positive relationships with assigned scholars through regular outreach, check-ins, and encouragement.
• Help students become familiar with the Community College of Denver, including campus services, student resources, and opportunities for involvement.
• Connect students with appropriate campus resources such as Academic Advising, Financial Aid, Tutoring, Counseling, Accessibility Services, Career Services, Student Life, Basic Needs, and other support programs.
• Assist with planning, promoting, and facilitating COSI Achieve orientations, workshops, leadership programs, and community-building events.
• Share personal experiences and strategies that encourage academic success, persistence, and student engagement.
• Provide excellent customer service while interacting with students, faculty, staff, and campus partners.
• Assist with student communications through phone calls, email, Microsoft Teams, and text messaging, as appropriate.
• Support program operations by preparing materials, tracking attendance, organizing supplies, completing data entry, and maintaining accurate records.
• Participate in required staff meetings, trainings, and professional development opportunities.
• Maintain confidentiality of student information in accordance with FERPA and College policies.
• Complete additional duties as assigned to support the goals of the COSI Achieve Program.

• Passion for helping fellow students succeed
• Positive attitude and professionalism
• Strong interpersonal and communication skills
• Ability to build trusting relationships with students
• Willingness to learn and implement feedback
• Dependability and accountability
• Ability to work independently and collaboratively
• Strong organizational and time-management skills
• Ability to maintain confidentiality and exercise good judgment
• Cultural awareness and commitment to creating an inclusive environment
• Basic computer proficiency, including Microsoft Office, Outlook, and Teams

• Must have a Federal Work-Study award
• Must be currently enrolled at the Community College of Denver 6 credit hours
• Must be SAP Eligible

• Current or former COSI Achieve Scholar preferred
• Experience in leadership, mentoring, tutoring, customer service, or student organizations
• Bilingual candidates are encouraged to apply
• Demonstrated commitment to supporting students from diverse backgrounds

• Leadership and peer mentoring
• Customer service
• Verbal and written communication
• Public speaking and presentation
• Event planning and coordination
• Teamwork and collaboration
• Time management and organization
• Problem-solving and critical thinking
• Professionalism in the workplace
• Cultural awareness and inclusive practices
• Microsoft Office, Outlook, and Teams
• Resource navigation and student referrals
• Confidentiality and ethical decision-making