Instructional Designer, Rail Training (O&M

Instructional Designer, Rail Training (O&M) (Healthcare)

When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.

RTD

Employee Benefits:

This position develops, designs, and implements training programs that build the technical skills and operational knowledge required for RTD's light rail and commuter rail operations and maintenance workforce. This role creates full courses and curricula covering rail vehicles and systems—including EMUs, cab cars, coaches, light rail vehicles, and their mechanical, hydraulic, propulsion, braking, HVAC, door, safety, and onboard electronic components.

This position researches technical content, collaborates with subject matter experts, and develops or refines training materials, scripts, and multimedia elements to ensure clarity, accuracy, and instructional quality. It also evaluates training effectiveness, recommends improvements, and supports instructors in delivering high‑quality instruction. This role contributes to training needs assessments, gap analyses, and continuous improvement efforts to keep programs current with operational changes, technology updates, and fleet modifications.

This position works closely with rail operations, maintenance, safety, and regulatory partners to ensure training supports operational readiness, workforce development, and compliance. Success in this role requires strong instructional design expertise, analytical ability, communication skills, and project management capabilities, with a focus on translating complex technical requirements into effective learning solutions that support safe and reliable rail service.

DUTIES & RESPONSIBILITIES:

Instructional Design

• Design, develop, and implement engaging learning activities and comprehensive course content for light rail and commuter rail operations and maintenance training programs, including hands‑on, classroom, eLearning, blended, and simulation‑based delivery.
• Identify learning objectives, performance expectations, skills, and knowledge required for employees to safely and effectively operate and maintain rail vehicles according to operational standards, best practices, and regulatory requirements.
• Conduct needs assessments and gap analyses to identify learning deficiencies within existing rail courses and recommend, create, or select appropriate learning experiences to close those gaps
• Develop and manage full courses and curriculum for rail operations and maintenance programs, including instructional materials, supplemental guides, manuals, resources, activities, assignments, and assessments.
• Create and test multimedia content, including video, audio, simulations, gamification, and other interactive learning experiences. Write scripts and develop content to optimize knowledge transfer and learner engagement for rail systems, including propulsion, braking, HVAC, doors, safety‑critical systems, and onboard electronics.
• Structure instructional content and activities to support adult learning principles, performance outcomes, and operational competency. Continuously refine materials to address evolving rail operations, technologies, and regulatory requirements.

Program Evaluation

• Evaluate training programs and course materials for effectiveness; gather feedback, analyze learning…