Front Desk Assistant – Language Center

University of Denver - DU - Center for World Languages and Cultures

and the job listing Expires on September 30, 2026

• Answer questions about the Language Center
• Function as a check-in point for students attending language tutoring sessions
• Refer students to appropriate tutors and resources in a welcoming manner
• Provide support to tutors, language partners, and students by building relationships, facilitating communication, de-escalating potential conflicts, and intervening in security matters if needed
• Refer students who wish to receive help outside of scheduled Language Center hours to Polina Maksimovich(Polina.Maksimovich), Language Center Coordinator/CWLC Associate Director
• Demonstrate initiative, follow-through and reliability
• Communicate regularly CWLC Associate Director via email or other means

• Adaptable and flexible
• Intercultural competency and communication skills
• Positive customer service orientation
• Strong demonstrable de-escalation skills and intervention techniques

• Current DU graduate student, located in the Denver area
• Work-study award available for this position

• Experience with social interventions
• Experience as a receptionist or office assistant
• Open-library environment with tables used actively for individual and group study sessions
• Students and other individuals frequently passing through
• Interruptions often occur, and stress level is moderate.
• Noise level is moderate to loud, with sounds coming mainly from human voices.

• Ability to sit at a desk for extended periods
• Ability to move about the Language Center or occasionally around campus and transport objects (such as books or laptops) up to 10 lbs.
• Occasionally need to move tables or chairs up to 20 lbs. with assistance from others
• Ability to bend down to plug/unplug small equipment (such as laptops) into or from wall or floor outlets

• This position requires federal work-study; check eligibility through the Financial Aid Office.
• Students will be paid starting at $19.69/hour.
• The Front Desk Assistant must be available to work one or more shifts per week, 2-4 hours per shift, during the Language Center’s regular open hours, which are Monday-Thursday 2pm-6pm during fall, winter and spring quarters.

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For more information, please see the University of Denver’s Non-Discrimination Statement .

All offers of employment are based upon satisfactory completion of a criminal history background check. These are required for all part-time, full-time and student employee hires.