Service Manager, US Pest

What is this role about?

Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.

Every day our teams of Pest Techs are out in the neighborhoods across the country visiting residential customers and performing their pest control treatments. The Service Manager at each local branch is responsible for ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction.

• Monitoring branch scheduling and ensuring pest tech routes are successfully completed
• Ensuring regulatory compliance and safety standards are met or exceeded
• Responding to customer concerns, including resolving cancellation requests
• Inspecting and evaluating the performance of Pest Technicians
• Monitoring and maintaining inventory levels of pest control products
• Facilitating continual training of local sales and service teams

• An associate’s degree (a four year degree is highly desirable)
• Must possess a valid driver’s license from state of residence
• Having 1-2 years of related experience is very helpful, but not required
• Willingness to relocate is highly desirable
• You are able to effectively lead and motivate others
• You have strong communication skills – written, oral, presenting
• You are good at problem solving and coming up with practical solutions
• You are able to build rapport easily and establish trust with customers and employees
• You are detail oriented and understand the importance of safety
• You have a good aptitude for basic/intermediate math – necessary for doing calculations related to sales and service
• Given our business, you should be comfortable working outside and in confined spaces like crawl spaces and attics when necessary

In addition to being part of an iconic brand with a rich 85 year history, here are some highlights of what you would receive as a member of the Terminix Team.

• Comprehensive training and licensure, all paid by the company
• Company vehicle, gas card, cell phone, and laptop
• Highly competitive compensation
• Opportunities for advancement and career growth
• Medical, dental and vision coverage + discounts on Terminix brands
• Short/long-term Disability and Life Insurance
• Paid time off

$0.00 - $0.00

While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties and skills required for the position.

Terminix is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.