Field Service Engineer - Automation and Robotics

Job Title: Field Service Engineer - Airport Baggage Handling Systems (BHS)

Location: Denver International Airport - Full Time / Permanent Role

We are seeking an experienced Field Service Engineer (FSE) to support live airport operations at Denver International Airport
, ensuring reliable performance of complex baggage handling systems in a fast-paced, mission-critical environment.

This role is hands-on and highly technical, ideal for professionals experienced in troubleshooting, maintenance, and optimization of airport baggage handling systems.

The Field Service Engineer performs maintenance, diagnostics, and technical support activities to ensure baggage handling systems operate according to contractual performance and functional requirements.

Working on-site in a live airport environment, the FSE supports fault identification and resolution using technical documentation, schematics, and diagnostic tools to maintain system reliability and operational continuity.

• Analyze system performance using diagnostic tools and instrumentation.
• Support corrective actions to restore system performance.
• Troubleshoot hardware and software failures.
• Perform fault isolation, diagnostics, repair, and fine-tuning of machines and systems.
• Support rapid issue resolution in live operational environments.

• Develop and improve maintenance procedures based on system specifications.
• Perform mechanical maintenance, including assembly, adjustment, and repair of equipment.
• Conduct electrical troubleshooting and maintenance on automation equipment and panels.
• Execute technically complex repair and commissioning tasks.

• Minimum 5 years of hands‑on experience supporting Airport Baggage Handling Systems in live airport environments.
• Experience in 24/7 operational systems
  , including early-life system stabilization phases.
• Proven expertise in preventive and corrective maintenance of large-scale BHS systems, including conveyors, sorters, merges/diverts, and Early Baggage Storage systems.
• Strong troubleshooting skills in mechanical, electrical, and control systems.

Knowledge of:

• Belt and roller conveyors
• Sorters (tilt-tray, cross-belt, or equivalent)
• Motors, gearboxes, bearings, and drive units
• Ability to read and interpret mechanical drawings.
• Experience with precision alignment, component replacement, and root‑cause analysis.

Experience working with:

• Industrial electrical panels and MCCs
• Motors, VFDs, sensors, encoders, and safety devices
• Ability to read electrical schematics and wiring diagrams.
• Experience working safely in airport environments using lockout/tagout procedures.

• Experience with PLC‑based BHS control systems.
• Ability to troubleshoot via PLC diagnostics and SCADA alarms.
• Experience with I/O troubleshooting and signal tracing.
• Familiarity with industrial networks such as Profinet.
• Experience using SCADA systems for monitoring and alarm management.

• Outbound baggage flows
• Make‑up and reclaim operations
• Early bag storage logic
• Jam recovery and operational scenarios

• Maintenance and diagnostic tools
• Industrial operating environments
• Microsoft Office applications
• CAD tools (advantageous)
• Italian language skills are a plus

Medical, prescription, dental, and vision coverage available.

Company-paid life insurance & AD&D coverage.

Short- and Long-Term Disability income protection at no cost.

Employee Assistance Program for counseling and support services.

Parking & commuter benefits, including transit and parking reimbursement.

401(k) plan with up to 6% company match and immediate vesting.

This role primarily operates in airport operational areas and technical spaces, utilizing standard equipment such as laptops and mobile devices. While largely technical and system-focused, occasional physical activities related to maintenance and inspection tasks are required.

• Work on cutting-edge airport automation systems.
• Be part of high-impact, mission-critical airport operations.
• Competitive compensation and professional development opportunities.