Field Service Technician
Listed on 2026-05-20
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Engineering
Electrical Engineering, Field/Service Technician, Systems Engineer
About Us
ESS Metronis a global leader in designing and manufacturing high-quality low and medium voltage power distribution solutions. With over 60 years of experience, we specialize in integrated power distribution centers, custom control products, modular control buildings, and skid-mounted systems built for the most demanding environments. Our team is dedicated to powering the future by delivering innovative, custom-engineered electrical solutions that enable our clients to operate reliably every day.
As a rapidly growing company, ESS Metron serves a diverse range of market segments including Utilities, Oil & Gas, Water & Wastewater, Transportation, Government, Data Centers, Alternative Energy, and Commercial Construction. Join us and be part of a team that’s shaping the future of power distribution through cutting‑edge technology and exceptional service.
Join ESS Metron and provide instruction and leadership to employees and customers in the areas of customer service, troubleshooting, startups, parts, field service and OEM warranty assistance. Proficient with electrical diagnostic and trending test equipment. Specializations in Data Center CX and IST a plus. Provide and develop technical training for customers, representatives, and employees on new and existing products. Prime Power, Navy Nuke, NETA Level 3, Nicet Level 3, Industrial Electricians (Master), OEM Techs ngs and Electrical Engineers will be considered.
This is a dynamic, customer‑facing role that requires strong electrical knowledge, independent problem‑solving, and a willingness to travel 75–90% of the time
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We’re located in the Baker neighborhood of Denver: 1505 W. 3rd Avenue, Denver, CO 80223
What You’ll Do- Perform all duties in a safe manner and promote “Safety First” mentality across the team.
- Provide technical support via telephone, e‑mail, and on site. Provide customers with answers to technical questions, over the phone troubleshooting, and general assistance with technical problems.
- Perform field service up to and including warranty, commissioning assistance, acceptance testing, integrated system tests, protective relay settings and functional tests on multiple OEM products.
- Travel includes weekends and/or holidays. May be required to travel for extended periods of time (up to 3 weeks continuous), total travel is 75–90%, to accomplish customer training, service repairs or start‑ups.
- Complete new product research, development, and evaluation.
- Plan, layout and perform specialized work of substantial variety and complexity.
- May act as a consultant or advisor to customers, engineers or other employees.
- Be responsible for or assist with assignments requiring independent and individual contribution.
- Complete functional testing of all models of completed controllers and custom‑built controls.
- Troubleshoot to the component level of all equipment that does not pass testing.
- Perform final inspection of completed controllers and QC inspection of equipment.
- Perform functional analysis and reliability testing of new products.
- Assist engineering department with research, development and evaluation of new proposed equipment.
- Drive projects to completion in a timely manner with minimal supervision.
- Attend Customer Safety Meetings and provide site safety compliance in accordance with ESS Metron and Customer guidelines.
- Ability to read and interpret wiring schematics and mechanical drawings.
- Experience working with 12 VDC to 125 VDC.
- Experience working with 120 VAC to 38 kVAC.
- Ability to troubleshoot relay logic and PLC‑based circuits.
- Across the line and reduced current motor control troubleshooting and testing.
- Variable frequency drive control troubleshooting and testing.
- Switch board troubleshooting and testing.
- Ability to troubleshoot equipment and provide solutions over the phone.
- Ability to provide in‑person training for 5–20 persons.
- Ability to troubleshoot equipment and provide solutions over e‑mail.
- Familiarization with NFPA 20, NFPA 25, NFPA 70, UL 50, UL 508, UL 891, UL 1558, Metal‑Clad SWGR, UL 1773, IEEE and NEC.
- Ability to install, troubleshoot and navigate PLC and HMI software for Allen Bradley, Siemens, ABB, and GE…
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