DCS Senior Systems Service Engineer

Compensation — $105,000 - $129,600 per year (base pay + short-term incentive).

• Manage customer contracts by performing preventive maintenance visits, documenting/delivering reports and providing on‑site remedial support.
• Ensure that the customer’s system is updated to the latest software, quick fixes, and hardware.
• Prepare upgrade plans for the customer’s systems and deliver them to the customer.
• Follow all technical procedures and tools for Global Service.
• Provide technical review of orders for clients and other proposals requested to perform.
• Analyze technical risk of expansion projects and upgrades.
• Attend technical training that includes systems and instruments, application, process control, communication, and safety.
• Support Sales as required and directed by Regional Service Manager to secure orders and service agreements.
• Understand and enforce Schneider Electric contractual obligations on major projects and ensure customer satisfaction.
• Manage overall technical responsibilities for one or more projects, including project specification, functionality, testing and commissioning.
• Perform system testing, factory acceptance testing (FAT) and develop test documents.
• Document preparation and obtain customer’s approval per document specification and schedule.
• Coordinate with factory for product‑related issues and resolve.

• Team player with good leadership and communication skills and able to travel when required.
• Strong analytical and logical ability, good judgment, negotiation and interpersonal skills.
• Detail‑oriented, forward looking and good leadership abilities.
• Innovative and dynamic with effective communication skills, especially in intercultural aspects.

Will be 50% - 60% travel in the West region of the U.S.

Includes medical (member reward points), dental, vision, basic life insurance, Benefit Bucks, flexible work arrangements, paid family leave, 401(k) + match, well‑being and recognition programs, 12 holidays per year, 15 days of paid time off per year (pro‑rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

James Cantu – Field Service Manager.

• A recognized Degree in Engineering, Engineering Technology, Computer Science or Process Control (desirable).
• 5+ years of professional experience with specific knowledge of Triconex systems and Foxboro IA (Industrial Automation) DCS.
• Ability to install hardware and software, perform configuration, and troubleshoot hardware and software issues.
• Familiar with the products and services within the Oil & Gas, Power Generation and Chemical industry.
• Knowledge of HMI (Human Machine Interface) software, DCS, and field instrumentation.
• Knowledge of Foxboro and Wonderware.
• Strong skills in Microsoft Office, Windows Operating Systems, Unix, DCS, Safety Systems, PLC’s, Communication protocols, Networking and System Security.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.