Water​/Wastewater Technical Services Director

Jacobs is seeking a Water/Wastewater Technical Services Director to join our team with the Operations Management & Facilities Services (OMFS) business to provide strategic leadership for the Delivery Solution Group (DSG) organization, ensuring operational excellence, regulatory compliance, asset reliability, and continuous process optimization across a diverse portfolio of municipal and industrial water and wastewater facilities. This senior leadership role is responsible for driving technical performance, supporting operational teams, developing talent, and serves as a trusted advisor to our clients, project teams, and business leaders.

In this role, you'll lead and mentor a team of highly skilled Technical Specialists in areas of operations, maintenance, asset management, compliance, and process engineering while providing technical oversight and operational support for Full Contract Operations (FCO) projects. Responsibilities include process control oversight, evaluation and optimization, compliance assurance, , maintenance and asset management improvement initiatives, operator training and development, performance monitoring, reporting systems implementation, and direct technical support for operating facilities.

The position also plays a critical role in supporting business development efforts, project pursuits, facility assessments, and operational due diligence activities.

The successful candidate will bring extensive experience managing complex water and wastewater operations, with a comprehensive understanding of treatment processes, environmental regulations and compliance, maintenance and reliability programs, asset management strategies, engineering coordination, workforce development, and overall utility operations.

Key Responsibilities

-    Lead, develop, and mentor a geographically dispersed team of technical specialists, ensuring high standards of technical performance, safety, accountability, and client service.

-    Provide strategic technical leadership and operational support for water and wastewater treatment facilities under Full Contract Operations agreements.

-    Evaluate facility operations, treatment performance, maintenance programs, compliance status, and asset management practices; identify improvement opportunities and develop actionable recommendations.

-    Partner with operations, maintenance, engineering, and corporate leadership teams to drive operational efficiency, reliability, and regulatory compliance.

-    Oversee process control reviews, operational assessments, performance benchmarking, and optimization initiatives to improve treatment outcomes and reduce operational risk.

-    Support facility startups, transitions, and commissioning activities, including development of operational readiness plans, standard operating procedures, and operator training programs.

-    Collaborate with engineering teams to review treatment plant designs and capital improvement projects to ensure long-term operability, maintainability, reliability, and lifecycle value.

-    Guide implementation and utilization of operational databases, performance reporting systems, and key performance indicators (KPIs).

-    Review and monitor monthly utilization reports, work forecasts, technical support activities, and project deliverables for the RTS team.

-    Conduct operational audits and client satisfaction reviews to evaluate service effectiveness and identify opportunities for expanded support and continuous improvement.

-    Provide technical expertise and leadership during regulatory inspections, compliance reviews, and corrective action initiatives.

-    Support proposal development, contract pursuits, client presentations, and strategic business development activities across the OMFS portfolio.

-    Serve as a senior technical advisor to clients, operations managers, and executive leadership regarding treatment processes, compliance challenges, asset investment priorities, and operational best practices.

-    Prepare and/or oversee scope, schedule and budgets for project support as requested.

-    Partner with Jacobs digital teams to support project delivery by identifying, coordinating, and implementing applicable digital tools across the OMFS portfolio ensuring alignment with portfolio needs and supporting competitive positioning for new work opportunities.

** This is a hybrid position, offering flexibility on location. Candidates must reside within a reasonable proximity to a major airport for approximately 50% travel to support operating facilities, client engagements, business development activities, technical assessments, and project initiatives.

Bring your team-focus, adaptability, and commitment to excellence, and we'll help you grow what drives you - and deliver the world's most challenging Operations Management projects, together.

#omfs #ourjacobs #challenge accepted

-    Bachelor's or Associates degree in Engineering, Environmental Science, Biology, Chemistry, or a related technical discipline or…