Field Service Engineer

Who are we?

Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu’s outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu’s continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide?

Denver, CO

$75,000 - $79,000 per year

Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu’s outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu’s continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide?

• Our Culture - A work environment that values diversity, inclusion & belonging
• Competitive Compensation
  - Day 1 Benefits & Competitive Salary
• Retirement Benefits
  - Matching 401K & Profit-Sharing Program
• Professional Growth
  - Clear pathways for Career, Leadership and Personal Development
• Health Benefits
  - Flexible Spending/Health Savings Accounts
• Work-Life Balance
  - Generous & Front-Loaded Paid Time Off Plan
• Education
  - Tuition Assistance Program for both graduate and undergraduate levels
• Insurance Perks
  - Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs
• Work Flexibility
  - Business casual Dress Attire & casual (jeans) Friday!
• Employee Engagement
  - Employee Resource Groups to network, build a sense of community and enhance one’s career and personal development

• For Service, Technical Support, Marketing & Sales Roles:
  Additional compensation is available through either an Incentive and/or Commission Plan.
• For Employees who reside in Connecticut, Massachusetts, New Jersey and California:
  Additional compensation is offered through a Cost-of-Living Adjustment (COLA)

Shimadzu Scientific Instruments is seeking a Field Service Engineer to join our team and provide service and support for our analytical instrumentation. In this position, you will be responsible for a variety of service-related functions, including the repair, maintenance, installation, troubleshooting, and performance verification of assigned products. This role will primarily support GC, GCMS, LC, and LCMS systems and is best suited for someone with a strong service background who is comfortable working independently in the field.

This position requires significant travel, including local travel by company vehicle and regular flights between regions. Candidates should expect to travel at least 80%, including frequent overnight travel, to support customer and business needs.

• Provide daily repair, maintenance, installation, and performance verification support for assigned products.
• Support analytical instrumentation, primarily including GC, GCMS, LC, and LCMS systems.
• Handle field service calls with limited supervision across the assigned regional territory.
• Travel by company vehicle for local service calls and by air as needed for regional support.
• Conduct in-house bench repairs as needed, including…