Culture & Events Coordinator

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with an end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

This role plays an integral part in agent recognition and retention on the Operations team, setting a positive and upbeat tone. It is responsible for planning, coordinating, executing, and ensuring the overall success of Compass events and community involvement initiatives. The position develops and implements detailed timelines to guarantee efficient execution of events with a focus on detail, clear communication, and the ability to handle multiple events and priorities simultaneously.

Responsibilities include creating and maintaining culture activities, community and Compass Cares initiatives, event process documentation, and event budgets. Additionally, the role manages and tracks sponsorship programs for the region and coordinates with local office contacts to fulfill partnership commitments.

• Event Management and Execution: Plan and manage statewide and local events, collaborate with stakeholders, and successfully execute events that support agent loyalty and retention.
• Agent Recognition and Retention: Assist with Compass recognition awards, social hours, agent appreciation events, and other key retention initiatives.
• Community Involvement/Outreach: Manage major company initiatives at various local office levels and support Compass Cares formal programming.
• Culture Program Management: Oversee program management and coordination of culture initiatives for the region, including agent and employee‑focused recognition.

• Exhibits good listening and comprehension
• Expresses ideas and thoughts in written form
• Expresses ideas and thoughts verbally
• Keeps others thoroughly informed
• Selects and uses appropriate communication methods and time frames

• Displays courtesy and sensitivity
• Manages difficult or emotional customer situations well
• Meets commitments of the role and sponsor agreements
• Responds promptly to customer needs
• Solicits customer feedback to improve service

• Commits to doing the best job possible
• Follows instructions, responds to management direction
• Follows through on commitments
• Meets attendance and punctuality guidelines
• Responds in a timely manner to requests for service and assistance
• Takes responsibility for own actions

• Completes administrative tasks correctly and on time
• Follows policies and procedures
• Supports affirmative action and respects diversity
• Supports organization's goals and values

• Integrates changes smoothly
• Plans for additional resources
• Prioritizes and plans work activities
• Sets goals and objectives
• Uses time efficiently
• Works in a highly organized manner

• Communicates changes and progress with appropriate stakeholders
• Completes projects on time and within budget
• Fully coordinates projects
• Develops detailed project plans
• Manages project team activities

• Balances team and individual responsibilities
• Contributes to building a positive team spirit
• Exhibits objectivity and openness to others’ views
• Gives and welcomes feedback
• Puts success of team above own interests

• Minimum of two years of event management experience and/or customer service experience
• Experience working with established brands is a plus
• The ability to lift up to 20 pounds
• High stress tolerance is required
• Access to reliable transportation with space to transport equipment
• Willingness to travel for events across Colorado
• Proficiency in Google Applications including Gmail and Sheets is required
• Superior organizational and time management skills
• Problem‑solver and thoughtful decision‑making skills
• Impeccable integrity and strong work ethic
• Attention to detail and accuracy in a fast‑paced, high‑volume environment
• Highly efficient and always looking for ways to improve processes
• Strong, professional communication skills (written and verbal) with a customer service focus
• Trustworthy and discreet with confidential information