Associate Director of Event Management

Associate Director Of Event Management

The Denver Center for the Performing Arts (DCPA) is one of the largest non-profit theatre organizations in the nation, presenting Broadway tours and producing theatre, cabaret, musicals, and innovative, immersive experiences. Through these experiences and alongside our robust Education program, we engage hundreds of thousands of visitors each year.

The DCPA's workforce includes more than 300 employed team members in non-union and union positions (in partnership with seven unions). In addition, we employ hundreds of artists and contractors annually. We have a strong volunteer program which includes more than 300 volunteers.

Our mission is "We engage and inspire through the transformative power of live theatre."

For more than 40 years, creativity and community have been the foundation of the Denver Center for the Performing Arts' success. As a leading cultural organization in the Rocky Mountain West, we are actively participating in a cultural evolution of belonging and anti-racism. Our commitment to reflect the diversity and priorities of our community — in our workplace, audience and programming — has never been more present.

We believe that the theater can transform us — and be transformed by us. We invite you to be part of our Team.

The Associate Director of Event Management is responsible for leading the planning, coordination, and execution of private events across DCPA event venues, including the Seawell Ballroom, Director Room, and theatre rental spaces. Reporting to the General Manager of Event Services, this role provides leadership to the Event Management team and oversees the successful delivery of events from contract handoff through event completion, ensuring exceptional client service, operational excellence, and consistent execution of DCPA standards.

As a member of the Event Services leadership team supporting a $3.2 million event services operation, this position partners closely with clients, technical production, venue operations, catering partners, and vendors to deliver seamless event experiences while continuously improving processes, team performance, and client satisfaction.

This role requires a dynamic, hands-on leader with a strong professional presence, who can balance strategy and execution in a fast-paced, high-profile environment.

Event Management & Client Experience

• Lead the Event Management team in the planning and execution of all contracted events
• Oversee client relationships following contract execution, ensuring seamless transition from the sales process into event planning and execution; and post event the client is handed back Associate Director of Sales for follow up and rebooking
• Establish event management standards and ensure consistent delivery of exceptional client experiences across all event types
• Serve as an escalation point for complex client concerns and event-related issues
• Ensure accurate and timely communication between clients and internal stakeholders throughout the planning lifecycle
• Monitor event timelines, planning milestones, and operational readiness to ensure successful event delivery
• Develop post-event feedback processes and identify opportunities for continuous improvement

Planning and Logistics

• Oversee development and execution of event plans, production schedules, floor plans, timelines, and operational documentation
• Coordinate event logistics with Facilities, Security, Technical Production, Venue Operations, Catering Partners, and other stakeholders
• Ensure compliance with organizational policies, venue requirements, safety procedures, and event standards
• Support execution of high-profile, complex, and large-scale events as necessary
• Collaborate with internal teams to resolve operational challenges and ensure successful event outcomes
• Manage event capacity, staffing assignments, and workload distribution across the Event Management team
• Oversee Event Logistics Manager and associated scheduling and coordination of conversion crew, catering and vendor partners, fire detail, and other related logistics scheduling

Systems and Process

• Lead day-to-day utilization and continuous improvement of…