Events Specialist (Full Time

Community Event Specialist for Wayfair Stores

Joining a new Wayfair store launch means being part of something special from Day 1. During the first several weeks, you will work alongside the team to help set up, organize, and prepare the store for opening, which will look different from your long-term day-to-day responsibilities. This hands-on, team-first experience helps bring our store to life and sets us up for success once we open our doors to the community and our customers.

As a Community Event Specialist for Wayfair Stores, you'll bring our brand to life through engaging, community-focused events that drive customer traffic and local awareness. Reporting to the Manager of People & Community, you'll lead event execution from supplier demos to community gatherings while ensuring seamless logistics and staffing. Beyond events, you'll support in-store promotions, sales, events, and visual merchandising to keep the store environment fresh and inviting.

This role is your chance to own how Wayfair connects with customers and communities through memorable experiences.

You will support Wayfair's total store goals by cross-training across key store functions, including sales and back-of-house operations. You'll flex where needed to support customers, teammates, store needs and peak business periods.

Support and deliver engaging in-store and external community events that boost brand visibility and drive foot traffic.

Coordinate setup, breakdown, staffing, and vendor needs to ensure smooth, successful events.

Serve as the main contact during events, answering questions and ensuring a positive experience and impression of Wayfair.

Manage distribution and tracking of promotional materials and coupons accurately.

You should have an eye for visually compelling moments and know what resonates online. You will capture and help create engaging social media content in partnership with the Marketing team. If you have examples or a portfolio of previous content or creations, that's a huge plus!

Work closely with leadership, store support teams, new store openings, and People Operations to align event goals with business priorities.

Relevant

Experience:

1-2 years in event execution, hospitality, community engagement, or customer-facing roles.

Skilled at managing event logistics and leading staff from start to finish.

Experience directing small teams and coordinating vendors during fast-paced events.

Confidence in engaging new and existing customers, partners, and senior leaders with warmth and clarity.

Detail-oriented with a passion for people, events, and delivering exceptional customer experiences.

Independent, adaptable, and energized by fast-moving, high-impact environments.

You've got an eye for great shots and know how to make everyday moments pop on camera—using just your phone. Clean, well-composed, scroll-stopping photos? That's your thing.

Required to work nights, weekends, and holidays to support event and store needs.

Comfortable with up to 50% travel, typically within a 50-mile radius, to support events and community engagements.

Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.

Frequent stooping, kneeling, and crouching throughout the day.

Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.

Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.

Comfortable in environments with varying temperature conditions.

Occasional exposure to moderate noise levels and physical activity.

Must adhere to all safety protocols.

Competitive Pay:
Earn competitive compensation with regular opportunities for performance-based increases.

Access professional development and advancement opportunities to help you grow with us.

Medical, dental, and vision insurance coverage starts on your first day.

Start accruing paid time off immediately—because work-life balance matters.

We'll match up to 4% to help you plan for your future.

Eligible after 6 months of employment—learn, grow, and get support along the way.

Generou…