Events Supervisor

Events Supervisor LAZ Live Part-Time | Non-Exempt Fuel the Energy. Elevate the Experience. Create Unforgettable Events. Want to hear something exciting?

Thousands of guests attend concerts, sporting events, festivals, conventions, and special events every year. While guests focus on enjoying the event, a dedicated team works behind the scenes to ensure guest entry, way finding, and venue services are delivered safely, efficiently, and professionally.

That's where LAZ Live comes in.

LAZ Live delivers exceptional event staffing, parking operations, guest services, and venue support at premier entertainment venues and destinations across the country.

At LAZ Live, we believe great events begin with great people.

If you're an experienced leader who thrives in fast-paced environments, enjoys developing teams, and is passionate about creating outstanding guest experiences, this could be the opportunity for you.

• Competitive pay
• Full-time leadership opportunity
• Positive team atmosphere and supportive leadership
• Career growth and advancement opportunities
• Pay Activ - Access earned wages before payday
• Paid training and leadership development opportunities
• Employee recognition programs
• Free company uniforms
• Employee Assistance Program (EAP)
• Health coaching and wellness resources

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Short-Term Disability Coverage
• Long-Term Disability Coverage

This position supports live entertainment venues, sporting events, festivals, conventions, and special events. Flexibility is required, including availability to work days, evenings, weekends, holidays, and peak event periods based on event schedules and operational needs.

As an Events Supervisor, you are responsible for leading frontline event operations teams and ensuring guests receive a safe, welcoming, efficient, and memorable experience from arrival through departure.

This position oversees event service functions, including ticket scanners, ushers, guest ambassadors, and other event staff. You will provide operational leadership, employee coaching, guest service support, and event-day oversight while ensuring compliance with company standards, venue expectations, and client requirements.

As a company devoted to promoting an employee-focused servant leadership culture, the Events Supervisor supports programs and initiatives originating from both local and corporate leadership while helping team members grow, develop, and succeed.

• Supervise event operations before, during, and after events.
• Oversee guest entry, ushering, ticket scanning, way finding, and guest service functions.
• Ensure facilities and event spaces are properly staffed and operationally prepared.
• Monitor guest arrival and departure patterns to maximize efficiency and service levels.
• Conduct facility and venue inspections.
• Communicate event-specific procedures, operational updates, and expectations to staff.
• Respond quickly to operational challenges and implement effective solutions.
• Support premium events, VIP experiences, and special event initiatives.

• Lead, coach, train, and support frontline event staff.
• Conduct pre-event meetings and shift briefings.
• Foster a culture of accountability, teamwork, professionalism, and service excellence.
• Provide ongoing coaching, recognition, and performance feedback.
• Assist with onboarding and training new employees.
• Promote employee engagement and development opportunities.

• Deliver and model exceptional customer service.
• Assist guests with questions, directions, accommodations, and event information.
• Resolve guest concerns professionally and efficiently.
• Ensure guests experience a welcoming and positive environment.
• Support accessibility accommodations and ADA-related guest needs.
• Promote exceptional service standards across all event operations.

• Monitor pedestrian flow throughout events.
• Support crowd management and guest safety initiatives.
• Coordinate with venue management, security personnel, law enforcement, and event leadership as needed.
• Respond to incidents, accidents, and operational disruptions.
• Identify and report safety hazards and maintenance concerns.
• Support emergency response and evacuation procedures.

• Complete operational reports, incident documentation, and event summaries.
• Assist with staffing assignments, scheduling…