Payment Operations Associate

Overview

Summary: The Payment Operations Associate is a mission critical operative in the Payment Operations Department at Fortis Bank. The position reports to the Payment Operations Manager. The Payment Operations Department is responsible for effectively and efficiently managing the movement of money in and out of the bank via various payment methods, including wires, ACH, checks, debit and credit cards. The department is a primary line of defense protecting the bank and clients from fraud and loss.

The Department is fast-paced and requires attention to detail and a high urgency approach to daily processing activity. The Team interacts with many other bank functions that require immediate response times and high service levels. This position is ideal for a highly motivated candidate that is looking for a career with opportunities to further their payment knowledge and experience.

• Conduct daily payment processing including domestic and international wires, ACH and exception items, check processing and return, and BSA compliance including OFAC.
• Maintain daily cash and ledger positions including cash to/from bank and client locations, balance and report on ATM switch, cash vaults, and branch tills, and reconcile outages with general ledger and accounting
• Defend against fraud and loss by discovering and reporting any concerns of fraud or loss, working disputes and recovering funds, and supporting audit and compliance activity.
• Adhere to stringent operating procedures, including detailed operating protocols, forms, and system(s) of records and using procedures to identify and prevent risk and fraud.
• Continually and proactively build individual and team capabilities by quickly learning and adapting to new technology tools and processes, making recommendations to improve department operations, establishing and retaining relationships with team colleagues and bank staff, and documenting and maintaining department procedures.

• 2+ years in a professional setting, preferably in a payments or payment operations, banking or financial services environment.
• 2+ years in a role following detailed and complex operating procedures.
• Demonstrable experience quickly learning and adapting to new technologies and software.
• Understanding of operating in a highly compliance-driven and risk managed environment.
• Versatility, flexibility, and a willingness to work on consistently changing priorities in a fast-paced setting with enthusiasm.
• Strong organizational time management skills, problem solving skills, and the ability to quickly grasp concepts and processes.
• Strong written and verbal communication skills.
• Desire to work in a team environment with the strong ability to collaborate in a positive manner with co-workers and management.

• Location: Midvale, UT or Denver, CO
• Reporting Structure: Reports to Payment Operations Manager
• Office Requirements: 4 days per week in office

Fortis Bancorp is the $1.3 billion bank holding company for Fortis Bank. Fortis Bank is a full-service bank that provides loans, deposits, and cash management services to businesses and their principals, with branch locations in Colorado and Utah. More information about Fortis Bank is available at

At Fortis Bank, we pride ourselves in being a partner to our clients by offering comprehensive banking solutions while building trusted, long-term relationships. Every role at Fortis is connected to our company strategy and can drive high impact. Each of our hand-selected and talented team members work closely together to contribute to the heart of our company culture that combines banking expertise and personalized service to create an unparalleled client experience.

We recognize, reward, and develop those individuals who make an outsized impact to our client experience and are committed to driving our business forward. Fortis is Great Place to Work-Certified ™

Join a team where your expertise and passion can make a meaningful impact. Learn more today at  .