Accounts Receivable & Credit Analyst — Hybrid & ERP Pro

Ampersand Brands is a growing portfolio of beloved confectionery brands, including Hammond’s Candies, the iconic hand-crafted candy maker, and Lolli & Pops, a premium retail and gifting brand with a national presence. The company is backed by strong growth ambitions, combining innovation, brand storytelling, and operational excellence to expand its reach and solidify its position as a leading player in the U.S. confections industry.

Responsibilities

Accounts Receivable & Collections

• Monitor and manage customer aging reports
• Proactively collect on past-due accounts
• Communicate with customers regarding payment discrepancies and resolutions
• Maintain detailed collection notes and account status updates
• Escalate high-risk or delinquent accounts as needed

Credit Management

• Review and analyze customer credit applications and financial data
• Establish and adjust customer credit limits based on risk assessment
• Monitor credit exposure and recommend holds when appropriate
• Partner with Sales and Order Entry
• Provide backup support for invoicing and billing processes
• Ensure invoices are accurate and issued timely
• Research and resolve billing discrepancies
• Support month-end close related to AR and billing
• Serve as primary AR/credit subject matter expert within the ERP system
• Troubleshoot user issues and support system enhancements
• Assist with testing, process improvements, and documentation
• Train team members on AR and credit system processes
• Support reporting and data analysis within the ERP

Other

• Assist with Lolli & Pops administrative reporting, including monthly sales reports, lease payment schedules and other duties as requested
• Provide general assistance during month-end close
• Assist with other ad-hoc projects for finance department as necessary

Qualifications

• AA/AS in Accounting or related field or 5+ years of experience
• Knowledge of credit risk analysis
• ERP experience with programs such as SAP, Oracle or Net Suite
• Ability to work cross-functionally with Sales, Operations, and Finance
• Strong verbal and written communication skills
• Detail-oriented and capable of working independently with excellent multi-tasking abilities
• Systems-savvy and Proficient with Microsoft excel

Why You’ll Love Working Here

• The chance to lead not one, but two iconic brands — with very different but equally lovable personalities.
• A small, scrappy team that punches above its weight.
• A culture rooted in thoughtfulness, creativity, and joy.
• A hybrid working environment, on-site four days per week.