Loan Officer Assistant

At Zenith Home Loans, we're dedicated to empowering you to build a rewarding career in the mortgage industry. As a Senior Mortgage Operations Partner (LP2), you'll play a vital role in our top-producing team, supporting mortgage loan origination officers with your unique blend of sales expertise and exceptional customer service. You'll manage loan files from start to finish, ensuring a smooth and efficient process for clients.

Your ability to communicate effectively and build strong relationships will be key to helping us grow our business. If you're detail-oriented, thorough, and ready to deliver outstanding service, we invite you to take the next step in your career with us.

• Pipeline Management – Own the active and upcoming pipeline end‑to‑end, track all loan milestones, conditions, and critical deadlines proactively, and maintain an accurate, up‑to‑date pipeline report while leading regular pipeline review conversations.
• File Expertise — The Four C's – Credit:
  Analyze credit reports, identify issues early, and advise on rapid rescore opportunities. Cash:
  Verify assets with attention to sourcing, seasoning, and full documentation requirements. Capacity:
  Calculate qualifying income accurately across all borrower types—W‑2, self‑employed, 1099, and rental. Collateral:
  Understand property types, LTV guidelines, and appraisal requirements across loan programs.
• Pre‑Qualification and Pre‑Approval – Independently pre‑qualify and pre‑approve borrowers with accuracy; review incoming files and documentation thoroughly; surface potential issues early and communicate them clearly before they arise.
• Client and Partner Communication – Serve as the primary point of contact for active borrowers throughout the transaction; communicate with Realtors, title, escrow, and processors professionally and with appropriate urgency; provide proactive status updates; set appropriate expectations and execute effectively.

• NMLS license or training is not required, but is desired.
• Preferably 2–3 years of administrative support in a professional office or mortgage environment.
• High school diploma or equivalent required. College degree in finance or banking preferred.
• Understand basic loan financing options such as conventional loans, FHA, VA, adjustable/fixed, commercial loans, etc.
• MS Office proficiency required; some CRM, MLS, DU, and proprietary mortgage software preferred.

$65,000 - $75,000 yearly.