Insurance Big Data and Artificial Intelligence Policy Director; Analyst VI - DORA: DOI Hybrid

Hybrid Workplace Arrangement

The position is part of DORA’s hybrid workplace program. Employees are required to report to the department office on a scheduled basis and at the discretion of the supervisor, based on business needs.

DORA is dedicated to preserving the integrity of the marketplace and promoting a fair and competitive business environment. Consumer protection is our mission. DORA values diversity and seeks an inclusive workplace.

• Employer-sponsored RTD Eco Pass
• Flexible schedules, training, and professional development opportunities
• Employee wellness programs, including the Colorado State Employee Assistance Program (CSEAP)
• Bike‑to‑work program with storage lockers and bike racks
• Flexible retirement benefits: PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus optional 401(k) and 457 plans
• Medical and Dental Health Insurance for employees (optional coverage for dependents)
• Life Insurance for employees (optional coverage for dependents)
• Paid Time Off, including 11 paid holidays
• Short‑ and long‑term disability coverage
• Tuition assistance program

• Develop a regulatory program to regulate insurers’ use of big data, algorithms, and predictive models to ensure non‑discriminatory outcomes.
• Advise, serve as a resource, and coordinate across the division, working with actuarial, rates and forms, consumer services, and market conduct teams.
• Coordinate with other teams to regulate insurers’ use of big data, algorithms, and predictive models.
• Analyze current carrier practices regarding the use of big data, algorithms, and predictive models.
• Perform and/or direct policy research and develop policies, procedures, and regulations in compliance with state law.
• Develop a plan to collect and evaluate carrier‑reported data and test for unfair discrimination.
• Direct and conduct stakeholder outreach and engagement with carriers, producers, consumers, consumer advocates, and other parties.
• Evaluate carrier compliance and coordinate enforcement activities as appropriate.
• Prepare reports and present to the General Assembly for SMART Act hearings.
• Participate in NAIC work and coordinate with other states as needed.
• Identify gaps in enforcement, evaluate effectiveness, and make adjustments as tools evolve.

• Option 1:
  Experience
  • Nine (9) years of full‑time professional work experience in at least one of the following: developing risk‑management or governance systems for predictive models; performing quantitative and qualitative analysis such as audits related to data privacy and cybersecurity; or developing, evaluating, and validating predictive models.
• Option 2:
  
  Education and Experience
  • Associate’s Degree and
    
    Experience:
    
    Associate’s degree in a relevant field and seven (7) years of full‑time professional experience in one of the three areas listed above.
  • Bachelor’s Degree and
    
    Experience:
    
    Bachelor’s degree in a relevant field and five (5) years of full‑time professional experience in one of the three areas listed above.

• Professional experience in a government agency, insurance industry, or DORA.
• Master’s or Doctorate degree in a relevant field.
• Experience with predictive models, machine learning, and big data in insurance processes.
• Knowledge of statistical methods and experience using R, Python, or SAS.
• Experience communicating technical issues to non‑technical stakeholders.
• Experience in the financial or insurance industries related to unfair discrimination.
• Experience ensuring equitable access to insurance for all protected classes.
• Experience in enterprise risk management or actuarial analysis.
• Experience in policy development and drafting regulations.
• Experience in promoting efficient use of policy and regulatory levers.

• Written communication skills.
• Verbal communication skills.
• Attention to detail.
• Sound judgment.
• Critical thinking and analytical skills.
• Program/project management skills.
• Relationship management and customer service skills.
• Strategic thinking.
• Research skills.
• Understanding of state government operations.
• Flexibility and adaptability.
• Stakeholder engagement and outreach skills.
• Understanding of laws, rules, policies,…