Client Services Associate

Client Services Associate

Job Description

The Client Services Associate provides full support to one or more Advisors & will primarily manage the execution of all Advisors’ recommendations, preparation & closure of client meetings. Those responsibilities include data collection for investment analysis & operations, risk management implementation & service, and drafting client communication. This position will allow the associate to get broad exposure to an integrated financial planning practice.

• Insurance Operations
• Prepare insurance documents for client meetings
• Assist clients through the insurance application process through underwriting to policy delivery
• Monitor case progress and follow‑up proactively
• Manage insurance policy servicing
• Investment Operations
• Prepare investment documents for client meetings
• Open and fund new accounts
• Execute account transfer, rollovers, and money‑movement requests
• Manage investment servicing
• Client Correspondence
• Answer inbound phone & email inquiries
• Handle client service requests
• Proactively communicate with VIV Wealth Partners team and clients regarding account onboarding and servicing

• 80% Operational Tasks
• 10% Long Term Projects
• 10% Case Prep

• BA/BS Degree required;
  Financial Planning/Finance/Economics/Business Major highly preferred
• Life & Health and Series 7 preferred
• Must have strong organizational & prioritization skills
• Excellent follow‑up & follow‑through capabilities
• Task oriented
• Professional attitude, flexibility, demeanor, & appearance
• Must be an above-average communicator with exceptional interpersonal skills
• Must have an understanding of investments & general financial knowledge
• Previous work experience in the financial industry is preferred
• Must be able to demonstrate ability to build & maintain client relationships and trust

• $65K - $105K depending on experience
• Medical, dental and vision with 100% of medical premiums covered by Viv Wealth Partners
• 4% company 401k match
• Hybrid work schedule
• Long term disability
• Unlimited PTO
• Bonus eligibility

All associates must obtain Life & Health, SIE, Series 7, and Series 63 within the first 6 months of employment. All costs (study materials & exam) for the first try are covered by employer.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age, or status as a protected veteran, or any other characteristic protected by law.