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Senior Manager, Legal Operations – eBilling, Outside Counsel & Financial Insights

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: Western Union
Full Time position
Listed on 2026-06-26
Job specializations:
  • Finance & Banking
    Financial Manager
Salary/Wage Range or Industry Benchmark: 130000 - 160000 USD Yearly USD 130000.00 160000.00 YEAR
Job Description & How to Apply Below
## Senior Manager, Legal Operations – eBilling, Outside Counsel & Financial Insights Apply remote type:
Hybrid locations:
USA - CO
- Denver:
USA GA
- Atlanta
- Corporate Center V, 5 Concourse Parkway, Suite 2300time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
August 3, 2026 (30+ days left to apply) job requisition :
JR0130989
** Role Responsibilities
**** Legal Analytics & Reporting
*** Own legal spend analytics, budgeting frameworks, financial forecasting models, and accrual governance.
* Develop, implement, and manage legal financial and operational reporting, including spend, budget‐vs‐actuals, forecasting, matter-level insights, and outside counsel performance metrics.
* Deliver dashboards and executive reporting focused on financial performance, vendor efficiency, and cost optimization.
* Define KPIs, reporting standards, data sources, and methodologies to enable consistent and reliable insights.
* Ensure accuracy, consistency, and governance of financial and operational data across e‐billing, matter management, and reporting platforms.
** Legal Finance Technology & eBilling Systems
*** Serve as the business owner for eBilling and financial components of legal systems, ensuring alignment with financial processes and reporting needs.
* Oversee system configuration, data structures, billing guidelines, invoice workflows, and reporting logic.
* Drive automation and optimization of invoice review, accrual tracking, and reporting processes.
* Manage vendor relationships related to legal finance technology and analytics tools.
** Financial Planning, Budgeting & Leadership Reporting
*** Lead the Legal Department’s financial planning cycles, including annual budgeting, quarterly forecasting, and monthly accrual processes.
* Lead end-to-end accrual governance, including data collection, validation, variance analysis, and coordination with Finance to ensure accurate financial close.
* Drive improvements in forecast accuracy, accrual discipline, and financial predictability.
* Prepare budget variance analyses, executive financial summaries, and forward-looking spend insights.
* Develop and manage matter-level budgeting and forecasting processes.
* Design and deploy pricing strategies, including alternative fee arrangements (AFAs), to support disciplined spend and value optimization.
* Provide strategic financial insights to support leadership decision-making, resource planning, and vendor strategy.
** Outside Counsel Management (OCM) & Spend Governance
*** Serve as the single point of accountability for outside counsel strategy, legal spend governance, and vendor financial performance.
* Own the end-to-end OCM program, including firm selection, onboarding, performance management, and panel strategy.
* Lead preferred provider programs and vendor consolidation initiatives.
* Own the eBilling lifecycle, including invoice intake, audit, approval workflows, and payment coordination.
* Enforce billing guidelines and identify non-compliant billing, inefficiencies, and cost leakage.
* Lead law firm rate negotiations, benchmarking efforts, and AFA structuring.
* Develop reporting frameworks to evaluate outside counsel performance across cost, efficiency, and outcomes.
* Ensure outside counsel compliance with accrual requirements, billing standards, and financial governance processes.
** Role Requirements
*** Bachelor’s degree in Business, Finance, Information Systems, Analytics, or related field (or equivalent experience)
* 5–8+ years of experience in legal operations, legal finance, analytics, eBilling, or spend management roles
* Demonstrated experience owning legal financial systems, reporting, or eBilling platforms
* Strong expertise in legal billing practices, invoice review, and outside counsel management
* Advanced financial modeling, forecasting, and analytical skills
* Experience partnering with senior stakeholders across Legal, Finance, Procurement, and IT
* Advanced proficiency in Excel and data visualization tools (Tableau, Power BI)
* Strong communication skills with the ability to translate complex financial data into actionable insights

Applicants must be currently authorized to work in the United States on a…
Position Requirements
10+ Years work experience
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