Treasury Management Operations Specialist

About the Role

The Treasury Management Operations Specialist plays a critical role in ongoing risk management, quality control, monitoring, and annual review of Treasury Management clients utilizing ACH, Wire Transfer, Remote Deposit Capture (RDC), and other electronic banking services. This position serves as a critical link between Treasury Management Sales, Client Services, Compliance, Operations, and customers to ensure services are appropriately structured, risk is effectively managed, and clients receive exceptional support.

Compensation pay range for this position is $63,540.00 - $74,025.00 annually. All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.

• Annual Treasury Management Product Risk Reviews
• Evaluate existing customer setups to ensure:
  • Review and validate ACH exposure limits, wire limits, RDC limits, and other product-level controls.
  • Recommend appropriate limit increases, decreases, or service modifications based on customer activity and risk profile.
  • Document review findings, recommendations, and risk assessments in accordance with bank policies and regulatory requirements.
  • Track upcoming annual reviews and ensure completion within established deadlines.
  • Communicate directly with customers to:
    • Obtain required financial, organizational, or regulatory documentation for annual reviews.
    • Explain Treasury Management risk requirements and the rationale for service or limit adjustments.
  • Necessary changes to products or services are implemented correctly and timely.
• Conduct Quality Control Reviews
  • Analyze customer data to ensure accuracy, consistency, and compliance with internal policies and regulatory standards.
  • Validate implementation setups and documentation for completeness and correctness.
• Daily Report Monitoring
  • Review daily reports to identify anomalies, suspicious activity, or operational inconsistencies.
  • Escalate potential risks or issues to appropriate stakeholders for timely resolution.
  • Track and document findings to support ongoing risk mitigation and audit readiness.
• Portfolio Implementation Oversight
  • Review new treasury management setups to confirm services and limits are appropriate for customer activity and deposit relationships.
  • Risk exposure is minimized through proper configuration and controls.
  • Relationship pricing is accurate and justified.
• Operational Support and Maintenance
  • Perform routine account maintenance and prepare supporting documentation.
  • Collaborate with Treasury Management Sales and Client Service teams to ensure seamless service delivery.
• Compliance and Regulatory Adherence
  • Ensure all job functions are performed in accordance with applicable laws and regulations, including but not limited to: BSA, AML, OFAC, GLBA, SOX.
• Represent the bank in civic and community reinvestment activities to enhance its image and support business development.
• Additional responsibilities may be assigned as needed to support departmental and organizational goals.

• High school diploma or equivalent
• Minimum of 2 years’ experience in banking with 1 year of Treasury Management.
• Experience analyzing data in fields such as quality control, account transactions, ACH Nacha, audit and loan review is a plus
• Prior banking or other financial institution experience is preferred
• Fraud or Data Analytics experience or education is a plus
• Experience in financial statements / cash flow / credit analysis is a plus

• Understanding of all treasury products and services.
• Strong verbal and written communication skills.
• Must be able to make sound decisions.
• Proficient with Microsoft applications such as Word, Excel, PowerPoint, Outlook, etc. and ability to learn new systems/applications.
• Competency in or ability to learn core banking systems.
• Ability to gather, compile, interpret, analyze, summarize, and evaluate information and data to formulate conclusions and recommended actions.
• Ability to work independently and within a team.
• Ability to maintain a high level of confidentiality and integrity.
• Ability to communicate with auditors,…