Supervisor, Treasury Client Services

Location:

Denver
-DEN, Dallas
-DAL, Fort Worth
-FTWT, Oklahoma City
-OKC, Tempe
-TEMP, Tulsa
-TUL

Areas of Interest:
Treasury Services;
Commercial Banking;
Customer Service/Call Center;
Professional

Pay Transparency Salary Range: $85,000 - $100,000

Final date to receive applications: 07/31/2026

BOKF Performance Plan (D02)

If you are interested in a career in Treasury Services with an industry-leading provider of sophisticated financial solutions, you've come to the right place. Our commitment to you is a positive work environment, a deep connection to our communities, and a focus on putting our clients first. We believe no challenge is too big and no opportunity is too small when we work together to build relationships.

The Supervisor, Treasury Client Services oversees a team of Treasury Client Service Professionals managing daily workflow of the team and ensuring all client issues are effectively resolved.

Meaningful impact comes from working together. Our team is a cohesive unit. Our camaraderie, shared decision making, mutual respect for others, and desire to win are what make us successful. Managers at all levels practice an open door policy to encourage candid communication, feedback, and discussion. Ideas on how to impact the bottom line are listened to, encouraged, and respected.

• You will lead all Treasury Client Service Professional functions, ensuring coverage for direct reports and client service responsibilities. This includes reviewing and approving funds movement requests (such as Wires, Transfers, Regis transactions) and managing performance against established service and operational goals.
• You will review and enforce adherence to process and procedures, collaborate with Supervisors across footprint for documented process improvement and best practices, collaborate with Supervisors across footprint for backup, assistance, guidance.
• You will meet with Treasury Management Officers on a consistent basis to ensure expectations and goals for TCSPs are understood and appropriately completed/met, provide performance summaries to management team.
• You will coach, document, and manage performance issues, mentor TCSP IIIs on leadership opportunities, proactively interact with clients, managers, and internal partners regarding problem resolution and/or account maintenance issues.
• You will intervene as point of escalation for TCSP support and provide assistance to internal business partners as necessary, review and approve client requests for internal account transfers ranging from $1,000.00 to $25,, HIPAA violations and reporting.

This role typically requires an Associate’s Degree in a Business related field (Bachelor’s preferred) and a minimum of 6 years’ experience in banking and treasury client servicing or an equivalent combination of education and experience. Previous supervisory experience preferably in treasury client servicing.

Office - 20 lbs

The BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long‑term careers of employees. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

Nearest Major Market:
Denver

Job Segment:
Call Center Manager, Call Center Supervisor, Business Process, Banking, Customer Service, Management, Finance