Relationship Manager - C&IB

Position Overview

Position:
Relationship Manager I

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We work together each day to foster an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. The Relationship Manager I will be based in an office in a PNC location and will work within the Commercial Real Estate organization.

• Perform relationship management activities with new and/or existing clients in a book of business to grow sales, revenue, and market share with relevant sales goals.
• Work with clients having basic levels of risk and complexity under higher supervision.
• Acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet.
• Originate, perform financial analysis, negotiate, and document credit and non‑credit products and services.
• Manage risk/return and drive quality for new and/or existing clients.
• Identify and mitigate various types of risk (regulatory, reputational, operational, credit, etc.).
• Provide ideas and insights based on an understanding of the client’s needs and financial well‑being.
• Increase client engagement and loyalty.
• Build an effective network of internal and external relationships (community, industry, etc.) to acquire new clients and expand existing ones.
• Present the full range of PNC products and services to the client.
• Leverage reporting and sales tools to identify and convert sales opportunities.
• Analyze, evaluate, and mitigate credit risk using knowledge of credit fundamentals and internal credit policies.

• Customer Focused: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
• Managing Risk: Assess and effectively manage all risks associated with business objectives to support PNC’s Enterprise Risk Management Framework.

• Book of Business;
• Client Relationship Building;
• Credit Processes;
• Credit Products;
• Customer Engagement;
• Decision Making;
• Financial Analysis;
• Identifying Sales Opportunities;
• Business Acumen;
• Client Relationship Management;
• Credit Analysis and Verification;
• Customer Experience Management;
• Decision Making and Critical Thinking;
• Effective Communications;
• Industry Knowledge;
• Managing Multiple Priorities;
• Portfolio Management;
• Prospecting;
• Sales Negotiating;
• Selling;
• Tech Savvy.

Roles at this level typically require a university or college degree with 3+ years of relevant direct industry experience. A comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

No specific certification is required.

Base Salary: $67,500.00 – $ (may vary by location, market data, and individual skills, experience, and education). This role is incentive eligible with payment based upon company, business, and/or individual performance.

• Medical/Prescription Drug Coverage (includes Health Savings Account feature);
• Dental and Vision Options;
• Employee and Spouse/Child Life Insurance;
• Short and Long‑Term Disability Protection;
• 401(k) with PNC match, pension, and stock purchase plans;
• Dependent Care Reimbursement Account;
• Backup Child/Elder Care;
  Adoption, Surrogacy, and Doula Reimbursement;
• Educational Assistance (select programs fully paid);
• Robust Wellness Program with financial incentives.

If an accommodation is required to participate in the application process, please contact us via email at  with the subject line “accommodation request” and include your name, the job , and your preferred method of contact. Optional phone contact: 877‑968‑7762, say “Workday”. All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California residents refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose personal information in hiring practices.