Senior Loan Processor

At Cross Country Mortgage, we’re dedicated to turning home ownership dreams into reality with a personal touch. As a Senior Loan Processor, you’ll play a crucial role in our mission, working closely with a team that values innovation and growth. Your expertise will ensure smooth and efficient processing for clients, while your attention to detail and time management skills will help us maintain the high standards we’re known for.

Join us, and you’ll find a supportive environment where your professional development is prioritized, alongside competitive pay and benefits. We’re looking for someone with several years of experience in loan processing who thrives on delivering exceptional customer service. Your ability to manage time effectively and maintain accuracy will be key in providing clients with a seamless experience. If you’re ready to take the next step in your career with a company that values your contributions, we encourage you to apply today and become part of our exciting journey.

• Obtain and verify that all loan documentation, such as title insurance, appraisals, loan applications, credit reports, and income and asset declarations are accurate and provided promptly to underwriters for loan approval
• Submit loan file documentation accurately into necessary software programs
• Facilitate a timely loan closing by serving as the main point of contact for title companies, real estate agents, mortgage loan officer/mortgage loan originator, borrowers, and mortgage underwriters
• Confirm that all loan files, credit packages, and disclosure packages comply with company lending policies, as well as state and federal lending guidelines
• Order third‑party documentation and reports for residential home loans, create and maintain the mortgage loan file, and assist in clearing underwriting conditions as requested
• Review loan applications for completeness and compliance with industry regulations
• Communicate proactively with clients to provide updates and address any concerns throughout the loan process
• Coordinate with underwriters to resolve any issues that may arise during the loan approval process
• Maintain detailed records of all loan transactions and communications in our system
• Identify opportunities to streamline processes and improve efficiency within the loan processing team

• Several (2–3) years of loan processing experience with a mortgage banker or mortgage lending company, bank, or credit union
• Excellent attention to detail, customer service, time management, and communication skills
• Working knowledge of the mortgage industry, specifically federal and state regulatory requirements
• Knowledge of current residential mortgage loans such as FNMA, FHA, VA, USDA, and Conventional; commercial loan and refinance knowledge is an added asset
• Intermediate proficiency with MS Office, Loan Origination Software (LOS), and Automated Underwriting System (AUS)
• Encompass experience preferred
• Bilingual preferred—though not required

$65,000+ DOE plus bonus